I would appreciate a moment of your time to review this situation. I have played your game for years and have always respected both the rules and the code of conduct. My account was not banned for harassment or behavioral issues—the ban was specifically issued for alleged cheating or the use of gameplay enhancements.
What I do not understand is how I could receive a warning in 2024 and then suddenly receive a permanent ban in 2026 for cheating, particularly when my previous appeal was closed by your team rather than by me.
As a long-time and loyal player, it is difficult to accept a cheating ban without being given the opportunity for a proper review. My appeal was closed as a “duplicate case,” which prevented any meaningful investigation into the situation.
I respectfully ask that you review when and how this ban was applied. If my gameplay history and statistics are examined, it should be clear that there is no evidence of cheating or the use of any gameplay enhancements. My performance and overall statistics do not reflect the use of any exploit or unfair advantage.
This situation feels extremely unfair, especially as someone who has supported the game for years and spent a significant amount of money while consistently following the rules and code of conduct.
I would sincerely appreciate a proper review of my account and the circumstances surrounding this ban.
Community Admin
