Forum Discussion

Cschacht1's avatar
Cschacht1
Newcomer
2 months ago

Why can I only link my PlayStation account to EA once and never again?

I’m having trouble linking my PlayStation account to my current EA account. Every time I try, I get an error saying that a PlayStation account can only be linked to one EA account for its entire lifetime. Even after disconnecting it from the previous EA account, I still can’t connect it to my own email.

Originally, my PlayStation account was linked to my dad’s email because that was the main email at the time. Now that I use my own email, I want to transfer the link so everything is under my account. It doesn’t make sense that there’s no way to change this, there should be an option to reassign or relink it.

I really need to speak with someone who can help link my accounts properly. The reason I’m trying to do this is that I want to connect my PlayStation account to my PC while keeping other people’s information off my computer. Please, I just need help getting my accounts linked correctly.

cross-progression
login issue
pc
playstation
progress issue

1 Reply

  • Midnight9746's avatar
    Midnight9746
    Hero+
    2 months ago

    Cschacht1​ To link your PlayStation Account to another EA Account, the other EA Account must not had been associated with another PlayStation Account before in its lifetime, (this is due to a lifetime link).

    Furthermore, your Apex progress and data is tied to the EA Account it was progressed/earned on, so by unlinking the PlayStation Account, it will lose access to your Apex progress and data since it is no longer linked to your EA Account, (and by unlinking your PlayStation Account, that can also cause you to not be able to access some, (or all), of your Apex progress and data from other platform accounts, (even after relinking the PlayStation Account).

    You can read more about the unlinking risks here: EA Help | How to unlink from an EA Account.

    So, instead of switching your platform links around, you could have your Dad update his EA Account to use an email address under your control.

    For more information on how to update an EA Account, click here: EA Help | How to update your EA Account.