Solved
why i turn off the apex legends colorblind mode but it on when i restart
why i turn off the apex legends colorblind mode but it turn on itself when i restart the game?
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @TimpaiJP,
It sounds like something isn't allowing the game to save your settings changes. Do you play on PC? If so, I've seen some cases where security programs can block the game from editing the files where these settings changes are saved.
If you haven't already can you check and make sure there is an exception for Apex Legends in your security software?
/Kent
yes i play on pc and can you tell me how to check it ? Also only the colour blind mode can not be saved but other settings such as sensitive and video setting can be saved.
- EA_Kent
Hmm, I see. That is definitely strange. Are you running Apex Legends through Origin, or do you play through Steam?
/Kent
- EA_Kent
Got it, thanks! When you have the chance would you mind verifying the integrity of the game files in Steam to see if that helps? For more information on how to verify the files check out the Steam Support website.
Once you've had the chance to give it a try please let me know if you're still having any trouble with the settings not saving. Thanks!
/Kent
