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Got it, thanks! When you have the chance would you mind verifying the integrity of the game files in Steam to see if that helps? For more information on how to verify the files check out the Steam Support website.
Once you've had the chance to give it a try please let me know if you're still having any trouble with the settings not saving. Thanks!
/Kent
- EA_Kent5 years ago
Community Manager
Thank you for giving that a try as well. What happens if you set up a new Admin User in Windows and use that account to launch Apex Legends? I'm curious if that would make any difference with the game settings not saving.
For more information on how to create a new Admin user in Windows check out the Microsoft Support website. Please let me know how it goes once you've been able to give this a try. Thanks!
/Kent
- 5 years ago
It works !! Thx but will it still worked if i change back to the original user ?
- EA_Kent5 years ago
Community Manager
If it's working on a different Admin account it might be an issue with the User Access Controls for that particular user account in Windows. One way to test that is to try temporarily lowering the UAC settings on your main admin account to see if the same issue persists. If that is something you can try be sure to re-enable UAC after testing for security reasons.
For more details on how you can adjust the UAC settings check out the EA Help website. Let me know how that goes once you've had the chance to test it out. Thanks again!
/Kent
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