Solved
why i turn off the apex legends colorblind mode but it on when i restart
why i turn off the apex legends colorblind mode but it turn on itself when i restart the game?
Forum Discussion
It works !! Thx but will it still worked if i change back to the original user ?
EA_Kent
Community Manager
Community ManagerIf it's working on a different Admin account it might be an issue with the User Access Controls for that particular user account in Windows. One way to test that is to try temporarily lowering the UAC settings on your main admin account to see if the same issue persists. If that is something you can try be sure to re-enable UAC after testing for security reasons.
For more details on how you can adjust the UAC settings check out the EA Help website. Let me know how that goes once you've had the chance to test it out. Thanks again!
/Kent
But it doesn't seems to have any change after i changed the UAC settings
when i change back to main user, the settings doesn't saved again.
- EA_Kent
I see; thanks for checking that!
It's possible that the admin permissions for that particular Windows user account may have been corrupted. If Windows isn't recognizing its admin permissions that could be why it's preventing Apex Legends from writing data to the files where it saves these settings changes.
It might be best to try reaching out to Microsoft Support directly to see if they can offer any suggestions on how to fix that without having to do something like reinstalling Windows. You can find more information on how to contact them at the Microsoft Support website.
/Kent
Will it repair if I reset my computer?
Sorry i decided to use a admin account to play the game.
