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MooseMelnyk's avatar
MooseMelnyk
4 years ago
Solved

Why when I add someone on apex it says 403-HTTP SEARCH ERROR.

I’ve been trying to add my cousin on apex and every time I put his name in the search bar it says 403-HTTP SEARCH ERROR. Then I tried someone else’s name that is on my console and it didn’t work 

  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Gotcha, thanks!

    Can we try out some troubleshooting to see if we can help stop this error? 

    When you've got a chance I'd recommend starting off with the basic connection troubleshooting first to see if that helps. If it keeps happening after that check out the platform-specific steps as well: 

    - PC

    - Xbox

    - PlayStation

    Let me know if you're still getting the same error message when you're trying to search for players after that. Thanks!

25 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @MooseMelnyk, 

    Just to make sure I understand, is it giving you the same error no matter who you search, or does it only come up when you're trying to find your cousin? 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Gotcha, thanks!

    Can we try out some troubleshooting to see if we can help stop this error? 

    When you've got a chance I'd recommend starting off with the basic connection troubleshooting first to see if that helps. If it keeps happening after that check out the platform-specific steps as well: 

    - PC

    - Xbox

    - PlayStation

    Let me know if you're still getting the same error message when you're trying to search for players after that. Thanks!

  • Packers198683's avatar
    Packers198683
    4 years ago

    Mine only does it for certain PlayStation guys I used to play with.  Now when we try to link up I can’t see them and we can’t search each other.  I’m on Xbox s if that makes a difference.  Network connection is good.  Nat is open

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Packers198683, 

    It doesn't show them on your friends list at all, or is it showing that they're offline? 

  • Tilleyjoshj's avatar
    Tilleyjoshj
    4 years ago

    Hi I am having this message come up as well. However it’s on a freind I have on Ps5 but my freinds list now says he is on Xbox but he is on ps5

  • IIpocahontas's avatar
    IIpocahontas
    4 years ago

    My friend is on ps and he is showing me offline on apex but I can’t see him at all and when I search for him it gives me the 40- whatever error code. I’ve reset my Xbox and even had him reset his ps. Nothing…. Help!!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Thanks for the updates!

    If you're still seeing the friend on your friend list, but they're showing as offline, can you try removing and re-adding them to your friends to see if that helps? I've seen a few cases in the past where that can make a difference. 

  • theomegaclone's avatar
    theomegaclone
    4 years ago
    @EA_Kent I guess this only works for xbox but if you have a series s/x make sure apex game is completly close because i was having this issue all night and I just make sure the app close then restarted the xbox and now is working hope this helps

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