Forum Discussion

joshtheman0208's avatar
joshtheman0208
Rising Newcomer
1 day ago

Will not let me into Apex

For some reason, when I try to get into Apex it loads one time and then freezes. Then crashes. Then decides to say it is EA's fault and I have to try again later. But later never comes and it never lets me open it. What do I do I tried everything.

 

 

2 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey joshtheman0208​

    Sorry to hear that there have been difficulties getting Apex to launch.

    If you haven't already, please try the following troubleshooting steps:

    • Clear the EA App's cache
    • Close any background applications that might be conflicting with Apex
    •  If you have any antivirus programs or software monitoring tools running, please disable them or add Apex as an exception to see if the game can successfully launch 
    • End all EA-related tasks in Task Manager before running the EA App and Apex as administrator 


    Let us know if the error persists and we can continue from there. Thanks! 

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 2 years ago
40,763 Posts