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3 Replies
Can't access old email.
I have my EA account in an old email of mine that I can no longer access however I can still log in since I have a link to my PlayStation account. Since I do not have access to the old email I cannot do anything with my account, I am trying to link my steam account so I can use my Apex Legends progress on my steam account as of update thirty first October on Apex Legends. I have asked support yet the support on EA is so confusing as I can't see my replies and I asked the support team not to send an email to my old email as I stated in the subject ''Can't access old email'' yet they still send the reply to the old email I don't have access to. So I sent a follow up using the chat and still no luck I can't even see the replies.
If anyone knows what I should do that would be great,
Cheers.
- EA_Barry2 years ago
Community Manager
Your account ownership will need to be verified before an inaccessible email can be changed.
Please make contact with an EA Game Advisor for assistance.
Click the following link to get started:
https://go.ea.com/HowToEAHelp
Thanks. Hey thanks for the reply - however I have contacted them but it won't let me start a live chat and only says email. In the email I say to them that can you email my other email and they still email my old inaccessible email.
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