Forum Discussion
EA_Blueberry
Community Manager
7 years ago@Batedmetal264
I just noticed your other post I responded to and merged them together. Can you let me know if these steps below help speed up matchmaking for you?
Power Cycle the Console
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Reboot the Network
- Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.
7 years ago
Thanks for the reply, let me try this right now and let you know
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