Forum Discussion

7 years ago

Solved

Xbox One Immediate Locked Account

As soon as launching the game and hitting continue, a message appears and sais my accounts been locked temporarily, help what do i do??

EA_Blueberry
6 years ago
@PhloppyPancakes

If your account is locked please contact our Live-Support team at your earliest convenience so they can pull up your account.

Click here to contact an EA Advisor

EA_Atic

DICE Team

7 years ago

Hey @Treecko56, thanks for the report. Just to make sure do you have Xbox live gold and the account you are playing is not an underage account?

/Atic

CypherArcher

7 years ago

Hey @EA_Atic the account isnt underage and yes i have xbox live gold, as far as i know nothing should be stopping me from playing im just not sure what could be going on with it, and yes my ea account is fine also as have also downloaded on my ps4 just to make sure that wasnt the issue

XxMindFearxX
7 years ago
I am having the same problem, it tells me that my account is temporarily locked. Been at this for 2 days and even emailed EA. No response from EA and I'm still having the same issue. Kinda disappointing.
- PhloppyPancakes
  6 years ago
  I am having the exact same issue. Account is not underage and I have live
  - EA_Blueberry
    Community Manager
    6 years ago
    @PhloppyPancakes
    
    If your account is locked please contact our Live-Support team at your earliest convenience so they can pull up your account.
    
    Click here to contact an EA Advisor