Forum Discussion

3d13c430ed1ed9e's avatar
3d13c430ed1ed9e
2 years ago
Solved

Your accounts can t be linked because already linked to your EA Account

  I am trying to play Apex on my new xbox...when I try and sign in with my gamer tag it just sends me to reset my password which I do....but then I get the following error Your ac...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @3d13c430ed1ed9e5 

    Unfortunately, we're not able to help with account issues over Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @3d13c430ed1ed9e5 

Unfortunately, we're not able to help with account issues over Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @3d13c430ed1ed9e5 

      Are you choosing your platform, game and issue and then selecting a contact option and it's taking you back to the support home page?

      • 3d13c430ed1ed9e's avatar
        3d13c430ed1ed9e
        2 years ago
        @EA_Aljo hello, if you do live chat...it doesnt allow you to pick a platform..the drop down option is shows but doesnt list anything.

        tried Firefox, Chrome, Edge on laptop and Safari and firefox on iPhone
  • CrouchingWeasel's avatar
    CrouchingWeasel
    New Novice
    2 years ago

    Then you’re useless. It shouldn’t be a case of having to work out brain surgery in your basement off of 4Chan just to be able to play your * game. The least you could do is offer a little generic help you useless hack. Your response makes me want to delete this game before I’ve even started because you useless clowns won’t let me log in to my own EA account to use this game. I mean WT actual F? 

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