Forum Discussion

3 years ago

Solved

Your accounts can t be linked because already linked to your EA Account

I am trying to play Apex on my new xbox...when I try and sign in with my gamer tag it just sends me to reset my password which I do....but then I get the following error Your ac...

EA_Aljo
3 years ago
Hi there, @3d13c430ed1ed9e5

Unfortunately, we're not able to help with account issues over Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!

EA_Aljo

Community Manager

3 years ago

Hi there, @3d13c430ed1ed9e5

Unfortunately, we're not able to help with account issues over Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!

3d13c430ed1ed9e
3 years ago
@EA_Aljo tried already, but the page is looped...meaning when you click create a case it takes you back the standard home page. SO you cant raise one

https://help.ea.com/en/help-home/
- EA_Aljo
  Community Manager
  3 years ago
  @3d13c430ed1ed9e5
  
  Are you choosing your platform, game and issue and then selecting a contact option and it's taking you back to the support home page?
  - 3d13c430ed1ed9e
    3 years ago
    @EA_Aljo hello, if you do live chat...it doesnt allow you to pick a platform..the drop down option is shows but doesnt list anything.
    
    tried Firefox, Chrome, Edge on laptop and Safari and firefox on iPhone
CrouchingWeasel
New Novice
3 years ago
Then you’re useless. It shouldn’t be a case of having to work out brain surgery in your basement off of 4Chan just to be able to play your * game. The least you could do is offer a little generic help you useless hack. Your response makes me want to delete this game before I’ve even started because you useless clowns won’t let me log in to my own EA account to use this game. I mean WT actual F?