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3d13c430ed1ed9e's avatar
3d13c430ed1ed9e
3 years ago
Solved

Your accounts can t be linked because already linked to your EA Account

  I am trying to play Apex on my new xbox...when I try and sign in with my gamer tag it just sends me to reset my password which I do....but then I get the following error Your ac...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @3d13c430ed1ed9e5 

    Unfortunately, we're not able to help with account issues over Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!

niuklear's avatar
niuklear
3 years ago

I found a solution that worked for me.

1. logging into EA with my Microsoft/Xbox email.

2. From there, it's already linked to xbox in "Connections". I unlinked it.

3. log out from xbox email account on EA and log in to your main EA account

4. Try linking again and it work!

I hope this works for you. The "help" portal is just an infinite loop and the chat/email form is broken even in incognito mode.

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