Forum Discussion

3d13c430ed1ed9e's avatar
3d13c430ed1ed9e
2 years ago
Solved

Your accounts can t be linked because already linked to your EA Account

  I am trying to play Apex on my new xbox...when I try and sign in with my gamer tag it just sends me to reset my password which I do....but then I get the following error Your ac...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @3d13c430ed1ed9e5 

    Unfortunately, we're not able to help with account issues over Answers HQ. An advisor can assist with this though. To get in touch with one, please open a case here. Thanks!

niuklear's avatar
niuklear
2 years ago

I found a solution that worked for me.

1. logging into EA with my Microsoft/Xbox email.

2. From there, it's already linked to xbox in "Connections". I unlinked it.

3. log out from xbox email account on EA and log in to your main EA account

4. Try linking again and it work!

I hope this works for you. The "help" portal is just an infinite loop and the chat/email form is broken even in incognito mode.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 20 seconds ago
40,145 Posts

Recent Discussions