Switch 2 connection problem

Hi, i play on Switch 2 and I'm having a connection problem when launching the game. Within 3 seconds of selecting the software, I see a bit of the intro, but then the game crashes immediately and sends me back to the menu without even being able to go to the page where I can select the server. With an error message (see attachment). However, the bug only affects my account; when I use another account, I can play Apex without any problems. I tried restarting my Switch and redownloading the game. Please help me, I want to play Apex 🙏😭