pensate io gli ho scritto tutta questa poesia al supporto .....
I got tired of your policy on useless bans and for no reason, I made myself available on anything, whether for a complete analysis of my pc or any other request from you, but how do you say that you have made the decision right or that I made use of cheats, how do you prove all this? ask the players that if they deem it appropriate that the ban is a mistake to contact support for assistance and remove the ban, but apparently you do not give any assistance, I have reported many times that on my other accounts I have found unauthorized access and I have not been protected, one of my accounts has been hacked and I have not been protected, but you have banned me and protected the hackers, but what support are we talking about? are you really the support that protects the players? plus one of my accounts had 2FA and was bypassed, what is the result? that I am banned interesting, to premise that you have not given me time to play even one game and you come to tell me that I cheated, great support, great control, great anticheat, congratulations, apparently none of this works.
e giustamente un utente si aspetterebbe una risposta decente invece .........
Hello,
We have received your most recent correspondence expressing concerns about the action that was taken on your account.
After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.
Due to this violation, we will not remove the sanction that was applied to your account.
You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
After completing two full investigations into your complaint, we consider this matter closed. |
