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100522112345's avatar
100522112345
Seasoned Newcomer
2 months ago

crash report handler

Witam kupiłem ostatnio nowy komputer i nagle nie mogę grać przez Steam w apexa. Nadmienie, że próbowalem juz praktycznie kazdego poradnika z internetu, wymienilem nawet RAM na nowy, przekladalem RAM itp itd, usuwalem pliki tymczasowe, naprawialem instalacje, reinstalowałem ,aktualizowalem system. Nic nie działa. Jest ktoś w stanie mi pomóc z tym tematem?
specka PC:
AMD RYZEN 7 7800X3D
B850 GAMING PLUS WIFI
G.SKILL X2 32GB DDR5 6400 MHz, CL32
RTX 5070 TI 16 GB

Spoiler

 


************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true
   EnableRedirectToChakraJsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.032 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 44

Microsoft (R) Windows Debugger Version 10.0.27829.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\jkora\AppData\Local\Temp\PACKER_1523250_21808.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 26100 MP (16 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 26100.1.amd64fre.ge_release.240331-1435
Debug session time: Thu Jun  5 00:10:38.000 2025 (UTC + 2:00)
System Uptime: 0 days 0:25:25.876
Process Uptime: 0 days 0:00:23.000
.....................................................
Loading unloaded module list
..
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr
(5530.2074): Access violation - code c0000005 (first/second chance not available)

+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based    |
| "Shadow Stack" may be available to assist in debugging and analysis.   |
| See aka.ms/userhsp for more info.                                      |
|                                                                        |
| dps @ssp                                                               |
|                                                                        |
+------------------------------------------------------------------------+

For analysis of this file, run !analyze -v
r5apex_dx12runtime:
00007ffe`33e00000 4d5a            pop     r10
0:000> !analyze -v
.....................................................
Loading unloaded module list
..

************* Symbol Loading Error Summary **************
Module name            Error
r5apex_dx12runtime     The system cannot find the file specified

You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
You should also verify that your symbol search path (.sympath) is correct.
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Type
    Value: Execute

    Key  : Analysis.CPU.mSec
    Value: 500

    Key  : Analysis.Elapsed.mSec
    Value: 19926

    Key  : Analysis.IO.Other.Mb
    Value: 20

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 42

    Key  : Analysis.Init.CPU.mSec
    Value: 312

    Key  : Analysis.Init.Elapsed.mSec
    Value: 410811

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 320

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27829.1001

    Key  : Analysis.Version.Description
    Value: 10.2503.24.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2503.24.1

    Key  : Failure.Bucket
    Value: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE_c0000005_r5apex_dx12runtime.dll!Unknown

    Key  : Failure.Exception.Code
    Value: 0xc0000005

    Key  : Failure.Exception.IP.Address
    Value: 0x7ffe33e00000

    Key  : Failure.Exception.IP.Module
    Value: r5apex_dx12runtime

    Key  : Failure.Exception.IP.Offset
    Value: 0x0

    Key  : Failure.Hash
    Value: {8c6ca610-a046-8e72-e4f0-e13627cbde62}

    Key  : Failure.ProblemClass.Primary
    Value: SOFTWARE_NX_FAULT

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 1525

    Key  : Timeline.Process.Start.DeltaSec
    Value: 23

    Key  : WER.OS.Branch
    Value: ge_release

    Key  : WER.OS.Version
    Value: 10.0.26100.1

    Key  : WER.Process.Version
    Value: 1.0.0.0


FILE_IN_CAB:  PACKER_1523250_21808.dmp

NTGLOBALFLAG:  1

CONTEXT:  (.ecxr)
rax=00000060da1ab350 rbx=a27aeb962b63614a rcx=a27aeb962b63614a
rdx=00000000e0670103 rsi=ffffffffc0000135 rdi=446c6c4400000220
rip=00007ffe33e00000 rsp=00000060da1ab2b8 rbp=00007ffe319623dc
 r8=a27aeb962b63614a  r9=446c6c4400000220 r10=ffffffffc0000135
r11=0000024c718210da r12=00007ffe31960000 r13=0000000000000000
r14=00000060da1ab890 r15=00000060da1ab7f0
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
r5apex_dx12runtime:
00007ffe`33e00000 4d5a            pop     r10
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ffe33e00000 (r5apex_dx12runtime)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000008
   Parameter[1]: 00007ffe33e00000
Attempt to execute non-executable address 00007ffe33e00000

PROCESS_NAME:  r5apex_dx12.exe

EXECUTE_ADDRESS: 7ffe33e00000

ERROR_CODE: (NTSTATUS) 0xc0000005 - Instrukcja w 0x%p odwo a a si  do pami ci pod adresem 0x%p. Pami   nie mo e by  %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000008

EXCEPTION_PARAMETER2:  00007ffe33e00000

STACK_TEXT:  
00000060`da1ab2b8 00007ffe`34295694     : 00000000`00000000 00000000`00000001 006cd7e4`00000000 00000000`00000000 : r5apex_dx12runtime
00000060`da1ab2c0 00007ffe`342019f3     : 00000000`00000128 00000000`00000220 44004100`10200014 a94716b1`210f656a : r5apex_dx12runtime+0x495694
00000060`da1ab310 00007ffe`34652f09     : 00000060`da1ab7f0 0000024c`00000014 0000024c`71895700 00000000`00000014 : r5apex_dx12runtime+0x4019f3
00000060`da1ab780 00007ffe`3463b6c1     : 0000024c`71820000 0000024c`00000000 0000024c`78759620 00000000`00116c57 : r5apex_dx12runtime+0x852f09
00000060`da1abae0 00007ffe`346850aa     : 504d4452`4b434150 00000000`00000217 00007ffe`2c5b3bc0 00000000`c0000100 : r5apex_dx12runtime+0x83b6c1
00000060`da1ae480 00007ffe`33b3296f     : 00000000`00000000 00000000`00000040 00000060`da1aee70 00000000`00000000 : r5apex_dx12runtime+0x8850aa
00000060`da1aec60 00007ffe`33b3265e     : 00007ffe`33c3c3b8 00000000`000004a3 00000000`00000000 00000000`00000000 : ntdll!LdrpCallInitRoutine+0xaf
00000060`da1aef40 00007ffe`33b2578a     : 00007ffe`33c5acf0 00007ffe`33c38298 00007ffe`2c5b3bc0 00000060`d9970000 : ntdll!LdrpCallTlsInitializers+0x19e
00000060`da1af010 00007ffe`33b23864     : 00000000`00000000 00000000`00000000 00000000`00000000 00000060`d9970000 : ntdll!LdrpInitializeProcess+0x1c22
00000060`da1af3e0 00007ffe`33b2364e     : 00000000`00000000 00007ffe`33ac0000 00000060`d9970000 00000060`d9971000 : ntdll!LdrpInitialize+0x16c
00000060`da1af460 00007ffe`33af5fce     : 00000060`da1af500 00000000`00000000 00000060`da1af500 00007ffe`33ac0000 : ntdll!LdrpInitializeInternal+0x5a
00000060`da1af4b0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrInitializeThunk+0xe


STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_NAME:  r5apex_dx12runtime+495694

MODULE_NAME: r5apex_dx12runtime

IMAGE_NAME:  r5apex_dx12runtime.dll

FAILURE_BUCKET_ID:  SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_CODE_c0000005_r5apex_dx12runtime.dll!Unknown

OS_VERSION:  10.0.26100.1

BUILDLAB_STR:  ge_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {8c6ca610-a046-8e72-e4f0-e13627cbde62}

Followup:     MachineOwner
---------

 

2 Replies

  • 100522112345's avatar
    100522112345
    Seasoned Newcomer
    2 months ago

    Nic z wymienionych nie pomogło, puściłem też Diagnostykę pamieci systemu Windows - nie wykryto zadnych bledow.

     

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