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guillermopreven

3 years ago

Solved

Imposible abrir el juego al cambiar a EA app

Video con fallo.rar1.4 MB

problemas técnicos

EA_Abril
3 years ago
Hola @guillermopreveng,

Puedes descargar Origin en el siguiente enlace: Descarga ORIGIN WIN/MAC.

Saludos.

EA_Groguet

Community Manager

3 years ago

@guillermopreveng SI sigue sin solucionarse lo mejor quizá sería que volvieras a Origin mientras tanto hasta que la app haya salido al 100% a finales de año.

Un Saludo

guillermopreven

3 years ago

En ese caso agradeceria que me dijeses donde descargar origin ya que soy incapaz de de descargarlo. Desde que ha salido la app de EA no aparece por ningún lado. De hecho cuando instale la aplicación, me borró origin o por lo menos me lo deshabilitó

EA_Abril
Community Manager
3 years ago
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Hola @guillermopreveng,

Puedes descargar Origin en el siguiente enlace: Descarga ORIGIN WIN/MAC.

Saludos.
- guillermopreven
  3 years ago
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  Tengo que decir que ha funcionado, algo bloqueaba el juego desde EA. Recomiendo que lo reviseis porque si desde diciembre es necesario instalar EA no va a estar resuelto el porblema despues de estar esperando casi un mes
  - EA_Groguet
    Community Manager
    3 years ago
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    @guillermopreveng ¡Me alegro que al final haya sido solucionado y que hayas podido entrar!

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Acabo de instalar EA y desinstalado Origin. Tenía el juego comprado a traves de Origin, donde podía jugar sin problemas, al cambiar a la aplicación de EA, al darle a jugar se cierra solo y no se me abre. He tratado de reparar el juego, reiniciar varias veces el PC. Reinstalar el juego entero y no hay forma...

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Hola @guillermopreveng,

\n\n

Puedes descargar Origin en el siguiente enlace: Descarga ORIGIN WIN/MAC.

\n\n

Saludos.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"123","postTime":"2022-11-09T09:26:09.927Z","lastPublishTime":"2022-11-09T09:26:09.927Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":5207},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-es/category:ea-forums-es/community:tghpe58374board:battlefield-2042-es/message:7067851/message:7067858","customFields":[],"readOnly":false,"repliesCount":5,"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"123","kudosSumWeight":6,"visibilityScope":"PUBLIC","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDcwNjc4NTksNzA2Nzg1OQ","node":{"__ref":"ForumReplyMessage:message:7067859"}}]}},"ModerationData:moderation_data:7067857":{"__typename":"ModerationData","id":"moderation_data:7067857","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:7067856":{"__typename":"ModerationData","id":"moderation_data:7067856","status":"APPROVED","rejectReason":null},"User:user:25":{"__typename":"User","id":"user:25","login":"EA_Groguet","uid":25,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0yNS1OdVlSR1o?image-coordinates=109%2C0%2C609%2C500"},"rank":{"__ref":"Rank:rank:2"},"email":"","messagesCount":10633,"biography":null,"topicsCount":244,"kudosReceivedCount":17421,"kudosGivenCount":18755,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-27T11:06:12.875+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":2187,"entityType":"USER","eventPath":"community:tghpe58374/user:25"},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"004DEB","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}"},"rankStyle":"FILLED"},"ModerationData:moderation_data:7067855":{"__typename":"ModerationData","id":"moderation_data:7067855","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:7067854":{"__typename":"ModerationData","id":"moderation_data:7067854","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:7067853":{"__typename":"ModerationData","id":"moderation_data:7067853","status":"APPROVED","rejectReason":null},"ForumReplyMessage:message:7067853":{"__typename":"ForumReplyMessage","id":"message:7067853","revisionNum":1,"uid":7067853,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-es"},"conversation":{"__ref":"Conversation:conversation:7067851"},"subject":"Re: Imposible abrir el juego al cambiar a EA app","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7067853"},"body":"

He hecho todo lo que me has dicho y no hay manera, se cierra tido el rato. Con Origin no me pasaba...

","body@stringLength":"108","rawBody":"

He hecho todo lo que me has dicho y no hay manera, se cierra tido el rato. Con Origin no me pasaba...

","author":{"__ref":"User:user:5270489"},"isEscalated":null,"postTime":"2022-10-29T22:15:05.542+01:00"},"ForumReplyMessage:message:7067854":{"__typename":"ForumReplyMessage","id":"message:7067854","revisionNum":1,"uid":7067854,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-es"},"conversation":{"__ref":"Conversation:conversation:7067851"},"subject":"Re: Imposible abrir el juego al cambiar a EA app","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7067854"},"body":"

Gracias @guillermopreveng. El día 31 de octubre fue lanzado un parche para solucionar algunos problemas de freezing que los jugadores de PC estaban experimentando.

\n\n

Coméntanos si esto lo soluciono en tu caso,

\n\n

Saludos.

","body@stringLength":"357","rawBody":"

Gracias @guillermopreveng. El día 31 de octubre fue lanzado un parche para solucionar algunos problemas de freezing que los jugadores de PC estaban experimentando.

\n\n

Coméntanos si esto lo soluciono en tu caso,

\n\n

Saludos.

","author":{"__ref":"User:user:31"},"isEscalated":null,"postTime":"2022-11-04T14:49:37.820Z","parent":{"__ref":"ForumReplyMessage:message:7067853"}},"ForumReplyMessage:message:7067855":{"__typename":"ForumReplyMessage","id":"message:7067855","revisionNum":1,"uid":7067855,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-es"},"conversation":{"__ref":"Conversation:conversation:7067851"},"subject":"Re: Imposible abrir el juego al cambiar a EA app","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7067855"},"body":"

No es el caso, adjunté un video para que vieseis el fallo. Ocurre directamente al abrir el juego desde la app de EA.

Sigue sin solucionarse... He reinstalado de nuevo todo, juego y la aplicación de EA y no hay forma

","body@stringLength":"234","rawBody":"

No es el caso, adjunté un video para que vieseis el fallo. Ocurre directamente al abrir el juego desde la app de EA.

Sigue sin solucionarse... He reinstalado de nuevo todo, juego y la aplicación de EA y no hay forma

","author":{"__ref":"User:user:5270489"},"isEscalated":null,"postTime":"2022-11-06T20:04:09.631Z","parent":{"__ref":"ForumReplyMessage:message:7067854"}},"ForumReplyMessage:message:7067856":{"__typename":"ForumReplyMessage","id":"message:7067856","revisionNum":1,"uid":7067856,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-es"},"conversation":{"__ref":"Conversation:conversation:7067851"},"subject":"Re: Imposible abrir el juego al cambiar a EA app","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7067856"},"body":"@guillermopreveng SI sigue sin solucionarse lo mejor quizá sería que volvieras a Origin mientras tanto hasta que la app haya salido al 100% a finales de año.

Un Saludo","body@stringLength":"292","rawBody":"@guillermopreveng SI sigue sin solucionarse lo mejor quizá sería que volvieras a Origin mientras tanto hasta que la app haya salido al 100% a finales de año.

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Tengo que decir que ha funcionado, algo bloqueaba el juego desde EA. Recomiendo que lo reviseis porque si desde diciembre es necesario instalar EA no va a estar resuelto el porblema despues de estar esperando casi un mes

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Imposible abrir el juego al cambiar a EA app","moderationData":{"__ref":"ModerationData:moderation_data:7067860"},"body":"@guillermopreveng ¡Me alegro que al final haya sido solucionado y que hayas podido 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