Battlefield 2042 Elite Edition (Steam) Entitlement Missing on EA Account

Hello EA Support,

I am experiencing an issue with Battlefield 2042 entitlements on my EA account.

Here are the details:

- I originally purchased Battlefield 2042 Standard Edition on Epic Games.

- My Epic Games account has always been linked to my EA account, and the game works normally.

- Recently, I purchased Battlefield 2042 Elite Edition on Steam because it was offered at a much lower price than the Elite Upgrade.

- My Steam account is linked to the same EA account as my Epic Games account. I have verified this multiple times.

- When I launch the game from Steam, it opens the same EA account without asking me to log in.

In the EA App, under Battlefield 2042, I can see a new add-on called Elite, and it is clearly labeled as Steam, which indicates that the entitlement has been added to my EA account.

However, when I launch the game, none of the Elite Edition content is available. I do not receive any of the Elite Edition rewards or bonuses.

I have already tried the following:

- Launching the game directly from Steam.

- Verifying the game files on Steam.

- Clearing the EA App cache.

- Confirming that both Steam and Epic are linked to the same EA account.

- Restarting both Steam and the EA App.

Despite all of this, the Elite Edition content is still missing in-game.

Could you please check whether my Elite Edition entitlement has been correctly activated on my EA account and synchronize or refresh the entitlements if necessary?

Thank you for your assistance.