Playing multiplayer mid game the Series X just shuts off, controller light flashing. Happened a few times now.
Not thermal shutdown, console runs cool and well maintained, play MW2 a lot which hogs thermals on the platform.
Playing at 4K/60hz.
Worrisome, lots of new Xbox players soon with Gamepass..
Anyone else with a Series X getting this problem?
Thanks
DICE TeamRecommend as always if the Xbox is shutting down, reach out to Xbox Support to have a look on what is going on. @ArcadeHustle
/Atic
@EA_AticWhat a BS answer. Not a single game on my console does this except for a select few. Want to know what they all have in common? Every. Single. One. Is made by EA. How * embarassing.
@EA_Atic wrote:Recommend as always if the Xbox is shutting down, reach out to Xbox Support to have a look on what is going on. @ArcadeHustle
/Atic
I think it'd be a good idea to forward the thread(s) to technical leads at DICE so they can touch base with MS partners, doesn't seem to be incidental (single user) and rather a problem(multiple users) which warrants investigation. Take some ownership?
Or don't, it's your product.
Not to be cynical, but it's easier to just uninstall and play something else that is reliable in the platform than go through technical support channels.
Their solution seems to be to continue to ignore it. I have tried playing this game on 2 separate series Xs in 2 separate locations and both times the console hard crashed within 20-30 of starting up a match. ONLY on this game.
EA should be embarrassed with themselves with how they're handling this, completely unprofessional. You would think after the disastrous launch they would try and patch things up and make the game playable, but instead they double down on being terrible. Not many times I can think of a "AAA" title was literally unplayable for more than 20 minutes one year after launch.
Game crashes since season 3 on XSX. Please look into this issue. no other game crashes on my series x.
@EA_Atic As everyone else is stating, it's only a battlefield 2042 issue, so no it's not a "contact microsoft situation" please give us an actual answer for these crashes and not some copy paste message you have written down somewhere. we want to play the game that we paid real money for. it's clearly a your side issue and not a "send your console in for repair" side.
Our Xbox’s are only shutting down with EA Games. I have zero issues with any other games. It’s literally only your stuff. I’ve tried every single troubleshooting stuff you guys recommend and nothing helps.
Thing is xbox tells us what to do to fix the problem and when it still persists they tell us to reach out to the developer because it's a game issue not a xbox issue.
ATTENTION!
I have bad news for all the players getting this problem!
ok if you look back at all the comments you will see I had this problem this is my sons account and if you look for “MrBluePlaydoh” account hat is mine so I’m not trolling and I really wanted to get a fix but it’s bad news.
so I bought my son that 2k23 wrestling game and he was away on holiday with his mum so I downloaded it onto his Xbox series x (at my house and the Xbox with this problem) and it started randomly crashing just like this game.
so I rang Microsoft and they said they will fix my Xbox and not charge me even though it’s out of warranty. I changed my mind and didn’t send the Xbox to them and I just bought a new series x.
now the bad news guys, this game and that wrestling game has been working flawlessly so the question now is did Microsoft release a faulty batch of Xboxes? As the one I bought was a early (ish) batch
sorry for the bad news but it isn’t the game
@CartoonCat1562and Xbox Series X players:
I agree—for general information: there has been a bad batch of Xbox Series X consoles, where the console (even though new) will shut down suddenly. Some games are fine; others you'll be able to play for some 5 mins until it happens. It started already in 2020 upon launch.
Contact Microsoft when this is the case.
It is not EA's fault if your console is suffering from this when you play '2042'.
Adding my name onto the list - continual crashes, can't make it 5 minutes before I get booted to the main menu.
Hoping EA does something but guessing by this thread I'm losing hoping.
And guess what Microsoft tells us? To ask for support from EA/Dice. All we want is to enjoy your game, please.
Sorry to break it to you it’s your Xbox.
i have replied in the other forums about this.
I was getting this issue as well tried fixing it but nothing worked.
so what got me suspicious was my son has an Xbox at his mums and my house his mums this game worked fine, he also wanted the new wwe 24k game and that also crashes on the Xbox at mine.
so I rang Xbox and I got very angry with them it’s obvious they have now sold bad batches and they have not admitted it due to bad publicity
they offered to fix the Xbox free even after it out of warranty but would have to be sent and take 8 weeks!
so I bought a new Xbox and guess what? Both games work again!
This isn't happening with any other games. It's literally just EA games, specially Battlefield 2042 Xbox series x version. Many if us have already reached out to Microsoft. I can reassure you their customer service was far better than EA's. I mean by a mile.
EA are not going to do any thing! It’s not their fault! ITS YOUR XBOX FOR THE 100TH TIME!
every single one of us here has same issue funny how a new Xbox fixed the issue!
Well I got a new Xbox series x yesterday and the issue is still happening. So I'm not going to go buy a 3rd one.
