DICE TeamRecommend as always if the Xbox is shutting down, reach out to Xbox Support to have a look on what is going on. @ArcadeHustle
/Atic
@EA_Atic wrote:Recommend as always if the Xbox is shutting down, reach out to Xbox Support to have a look on what is going on. @ArcadeHustle
/Atic
I think it'd be a good idea to forward the thread(s) to technical leads at DICE so they can touch base with MS partners, doesn't seem to be incidental (single user) and rather a problem(multiple users) which warrants investigation. Take some ownership?
Or don't, it's your product.
Not to be cynical, but it's easier to just uninstall and play something else that is reliable in the platform than go through technical support channels.
Their solution seems to be to continue to ignore it. I have tried playing this game on 2 separate series Xs in 2 separate locations and both times the console hard crashed within 20-30 of starting up a match. ONLY on this game.
EA should be embarrassed with themselves with how they're handling this, completely unprofessional. You would think after the disastrous launch they would try and patch things up and make the game playable, but instead they double down on being terrible. Not many times I can think of a "AAA" title was literally unplayable for more than 20 minutes one year after launch.
Game crashes since season 3 on XSX. Please look into this issue. no other game crashes on my series x.
