Forum Discussion

Elbowh2's avatar
Elbowh2
New Novice
5 months ago
Solved

Battlefield Anti-cheat refuses to install

Hi there, I have installed Battlefield 2042 through Steam and have not been able to boot the game as the anticheat refuses to load.

I have tried uninstalling and reinstalling the anti-cheat, repairing game files, running the EA app as an administator, deleting all other games from my pc, turning off my antivirus and have restarted my PC around 30 times. Wondering if there is a workaround for this? 

Tetering on the edge of fully resetting my PC and only downloading Steam, EA, and Battlefield 2042 as I don't know what the issue could be other than what I have already 'fixed'. 

I have included screenshots of all problems I have encountered while trying to fix this issue. Please look and take them into account.

Any help would be appreciated.

Cheers.

  • After trying several solutions for an hour and a half, the problem was finally resolved.
    Here are the steps that were taken :

    Complete restoration of EA Anticheat (With a file from my own PC to force the uninstallation of EAAantiCheat)
    I tried the manual method, but it didn't work, so I did everything using the repair tool.

    EAAntiCheat.GameService.dll
    EAAntiCheat.GameService.exe
    EAAntiCheat.Installer.exe
    ---------------------------------
    - RESULT BEFORE RESTORATION -
    Event log -> Failed retrieving service path

    EAAntiCheat.exe ->
    ResourceExtract failed:1113
    Install failed:701
    -------------------------------
    Forcing activation of the EAAntiCheat service
    (I didn't need to uninstall it because it wouldn't install with the user files)

    sc create EAAntiCheatService binPath= "C:\Program Files\EA\AC\EAAntiCheat.GameService.exe" start= auto

    Testing :

    sc start EAAntiCheatService
    sc query EAAntiCheatService

    After that launch EAAntiCheat.Installer to uninstall completely

    ---------------------------------
    - RESULT AFTER RESTORATION -
    Event log -> No more error

    CertificateUninstall success
    Uninstall success
    -------------------------------

    Fix Windows Update and Service 
    (The user also had a problem with their Windows, which was resolved.)

    - Stopped Windows Update services via CMD

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver

    - Renamed the update folders via CMD

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 Catroot2.old

    - Restarted the services via CMD

    fsutil resource setautoreset true C:\
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    - Reset the transaction log (FSRM) via CMD

    fsutil resource setautoreset true C:\

    >Restarted the PC
    After PC restarted >

    - Checked and repaired system files via CMD

    sfc /scannow
    DISM /Online /Cleanup-Image /RestoreHealth

    - Checked the VSS (Volume Shadow Copy Service) via CMD

    vssadmin list writers (all should be stable, no errors)

    - Enabled Secure Boot (MSI) 
    Tutorial here-> How enable secure boot

    1.Entered the BIOS/UEFI
    2.Disabled CSM (Compatibility Support Module)
    3.Enabled Secure Boot
    4.Saved changes and restarted

    - Update Nvidia driver to 577.0 -> https://www.nvidia.com/fr-fr/drivers/ 
    Restart computer after installation

    The game is to throw correctly right after

5 Replies

  • Just to add to this, I have now done a clean boot, and deleted the files from the temp folder and the lisenseing folder as seen in another thread.

    Still no fix.

    Cheers

  • Hi Elbowh2​ 
    it would probably be easier to look at it together on Discord.
    If you want, add me and we'll check it out step by step, then I'll post the solution here so that other players can benefit from it too.

    Discord: steeve

     

  • Elbowh2's avatar
    Elbowh2
    New Novice
    5 months ago

    Hello mate,

    Ive tried to add you but it says you aren’t accepting friend requests? My user name is elbowh :)

    Cheers

  • After trying several solutions for an hour and a half, the problem was finally resolved.
    Here are the steps that were taken :

    Complete restoration of EA Anticheat (With a file from my own PC to force the uninstallation of EAAantiCheat)
    I tried the manual method, but it didn't work, so I did everything using the repair tool.

    EAAntiCheat.GameService.dll
    EAAntiCheat.GameService.exe
    EAAntiCheat.Installer.exe
    ---------------------------------
    - RESULT BEFORE RESTORATION -
    Event log -> Failed retrieving service path

    EAAntiCheat.exe ->
    ResourceExtract failed:1113
    Install failed:701
    -------------------------------
    Forcing activation of the EAAntiCheat service
    (I didn't need to uninstall it because it wouldn't install with the user files)

    sc create EAAntiCheatService binPath= "C:\Program Files\EA\AC\EAAntiCheat.GameService.exe" start= auto

    Testing :

    sc start EAAntiCheatService
    sc query EAAntiCheatService

    After that launch EAAntiCheat.Installer to uninstall completely

    ---------------------------------
    - RESULT AFTER RESTORATION -
    Event log -> No more error

    CertificateUninstall success
    Uninstall success
    -------------------------------

    Fix Windows Update and Service 
    (The user also had a problem with their Windows, which was resolved.)

    - Stopped Windows Update services via CMD

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver

    - Renamed the update folders via CMD

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 Catroot2.old

    - Restarted the services via CMD

    fsutil resource setautoreset true C:\
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    - Reset the transaction log (FSRM) via CMD

    fsutil resource setautoreset true C:\

    >Restarted the PC
    After PC restarted >

    - Checked and repaired system files via CMD

    sfc /scannow
    DISM /Online /Cleanup-Image /RestoreHealth

    - Checked the VSS (Volume Shadow Copy Service) via CMD

    vssadmin list writers (all should be stable, no errors)

    - Enabled Secure Boot (MSI) 
    Tutorial here-> How enable secure boot

    1.Entered the BIOS/UEFI
    2.Disabled CSM (Compatibility Support Module)
    3.Enabled Secure Boot
    4.Saved changes and restarted

    - Update Nvidia driver to 577.0 -> https://www.nvidia.com/fr-fr/drivers/ 
    Restart computer after installation

    The game is to throw correctly right after

  • Selrains's avatar
    Selrains
    Newcomer
    24 days ago

    I downloaded the FC 26 game, but this error message appeared. Do you know how I can fix it?

Featured Places