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Tatzig's avatar
Tatzig
New Rookie
22 days ago
Solved

BF 2042 doesn't start after Windows Update KB5064081

Hey everyone,

I’ve been having serious trouble launching Battlefield 2042 via Steam. Here’s what happens:

I start the game through Steam
The EA App opens and shows the splash screen
Then the game window opens—but immediately closes again

Steam’s file verification always reports exactly 3 corrupted files, no matter what I try. So far, I’ve reinstalled the game three times, and before each reinstall I’ve:

Uninstalled the game via Steam
Manually deleted all folders and registry entries related to:
Battlefield 2042
EA Desktop
Electronic Arts
Easy Anti Cheat
Installed the game on a completely different drive with a new install path

Still, the issue persists: Steam keeps detecting 3 corrupted files. In the Anti-Cheat log, the following appears:

C:\Users\xbl>sc query eaanticheatservice

SERVICE_NAME: eaanticheatservice
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

C:\Users\xbl>sc query eaanticheatservice

SERVICE_NAME: eaanticheatservice
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x1
        WAIT_HINT          : 0x15f90

C:\Users\xbl>sc query eaanticheatservice

SERVICE_NAME: eaanticheatservice
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

C:\Users\xbl>sc query eaanticheatservice

SERVICE_NAME: eaanticheatservice
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

C:\Users\xbl>

Interestingly, Battlefield V, which I also installed via Steam, runs perfectly fine.

I reached out to EA Support, and they asked if I had installed any Windows updates recently. Turns out I did:
KB5064081 (OS Build 26100.5074) — titled “Windows Secure Boot Certificate Expiration”. That seems pretty relevant to the Anti-Cheat system.

Unfortunately, EA couldn’t offer a solution other than uninstalling the update. They said they’re investigating internally to see what can be done.

So here’s my question:
Has anyone else run into this issue and found a fix without uninstalling the Windows update? I’d really prefer not to roll back a security patch.

Thanks in advance for any help!

Cheers,
Christian

2 Replies

  • On AMD, disabling Anti Lag solved the problem! 

  • 0xKnownError's avatar
    0xKnownError
    Rising Newcomer
    19 days ago

    Disabling Radeon Anti-Lag fixed it for me as well, thanks!!

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