Forum Discussion

VIRUSBOOMSTIK's avatar
4 years ago
Solved

Can’t get past opening menu. HELP!

So I got my money back from steam and purchased on Origin thinking there was an issue with Steam’s installer. I still have the same problem: high CPU usage, very low GPU usage. The opening ship scene chops along at a very low frame rate, and when I get to this screen my mouse cursor blinks, and I am unable to select anything on the menu. 

my system. Up to date install of Windows 11, Gigabyte Aorus Gaming 7 mobo, Intel i7 8700K, 32GB 3200 Trident Z memory, EVGA RTX 3080 FTW3 Ultra, 2TB EVO 980 m.2, Logitech G915 TKL keyboard and G502 Lightning mouse. I have tried both plugged in and wireless- made no difference. All possible conflicting programs were shut down- X1 Precision, Discord, ICUE Dashboard etc. 

i can play CoD MW with zero issues. I can play CoD Vanguard and Cold War with zero issues. All games, including BF 1&5 run extremely well. BF 2042 can’t even run the opening menus. I have uninstalled, reinstalled, verified the files but nothing works. 

EA/DICE we pay a ton of cash on these games, and every year the issues seem to get worse not better. I know I’m one of hundreds with issues, but I really would appreciate some reply offering solutions to these issues. 

* I tried to attach a vid, but apparently this forum doesn’t like the format iPhone is using. 

  • EA_Atic's avatar
    EA_Atic
    4 years ago

    Hey, @VIRUSBOOMSTIK can you try a clean boot to see if any programs are messing with Battlefield 2042 and turn off any overlay programs, such as Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

2 Replies

  • PS- I was able to play the Beta just fine. No hardware issues at all. But with this early release version, nothing is working. 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    Hey, @VIRUSBOOMSTIK can you try a clean boot to see if any programs are messing with Battlefield 2042 and turn off any overlay programs, such as Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.13,070 PostsLatest Activity: 5 hours ago