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flusted's avatar
flusted
4 years ago

Cant add friend on social, hes on xbox x and im on pc

Cant add my friend on social, hes on xbox series X, im on PC. he shows up on search as do i for him, but we get error code  ERROR FAILED TO SEND FRIEND REQUEST. // 2:-13629710400:404J:504k Cross ...
bug
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @flusted,

It's possible that this has something to do with the EA account, Microsoft account or console privacy settings. Have you checked already if nothing is blocked on there?
  • flusted's avatar
    flusted
    4 years ago

    Ive checked no restrictions on the xbox account, he doesnt have an ea account? 

    thankyou for your help so far

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago
      Hey @flusted,

      They should have an EA account if they are playing an EA game. That's actually also how the cross-play friend invite system works, you have to search them via their EA account username.

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