Connection timeout error on ps5

Question

Hi,As soon as I open the game I face an error when trying to connect to EA servers. It says connection timeout.Error code is: 1:3300J:1502I:-891751198O:0B.The troubleshooting steps I have tried:1) Close and open game again2) Reinstall game3) Sign out and log back in to PSN.4) Clear ps5 cache5) Reboot routerI also tried connecting to It Takes Two online servers and face a connection issue there too. My internet connection on the ps5 works totally fine, this seems to be an issue with connecting to EA servers and not even game specific.None of those troubleshooting steps have solved the issue. Any more ideas?

ea_leeuw · Answer

Hey @avarazon,Sorry to hear that you're having connection issues.I would recommend taking a look at our connection troubleshooting steps:Basic: http://x.ea.com/ea/basic-connection-tsAdvanced: http://x.ea.com/ea/advanced-connection-tsPlayStation: https://connection.support.playstation.com/For other steps, I would also recommend getting in touch with your ISP to check if they might be able to spot something.

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Connection timeout error on ps5

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