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2676xuany's avatar
2676xuany
Rising Newcomer
8 months ago

Display mode problem.

My display mode is locked. Window mode.Cannot change to full screen mode or adaptive mode.Tried to restart the computer and download again.Even resetting the computer didn't work.I hope the authorities can solve it as soon as possible.

 

2 Replies

  • 2676xuany's avatar
    2676xuany
    Rising Newcomer
    8 months ago

    I reset the computer once and then downloaded it again, but it didn't work. The screen of the above post is the screen of entering the game after I reset the computer and downloaded it again. It is still impossible to make any screen settings. I also tried to debug it through Nvidia's graphics control software, but it didn't work either.

  • Hi 2676xuany​
    Could you send a DxDiag file so we can find some clues based on the errors it contains?

    Press the Windows and R keys at the same time.
    Type DxDiag in the window that appears, then click Save all information and save the file wherever you want.
    Then drag and drop the file here, then click Share - add the .txt file as an attachment.

    Thank you 😄

    >>A translation tailored to the user so that they understand how to do it properly
    >>ZH : https://help.ea.com/zh/articles/platforms/dxdiag-information-pc/ 

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