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2021Dexter's avatar
2021Dexter
Seasoned Novice
1 month ago
Solved

Game crashes WiFi turned off

Last few days like everyone else portal empty or errors and can't open a game. However...even worse is when I can open a game, after 20-30s the game crashes, no conection to EA servers and my wifi is...
crashing
  • SnaihtniroC's avatar
    SnaihtniroC
    18 days ago

    Hi everyone, it's solved here.

    The solution proposed by twentyten1225​  works.
    For the first time since mid-January, I "passed" 2 minutes of playtime and played a complete, uninterrupted match.

    For anyone having trouble with how to reset the network, instructions follow.
    (note: In this process at end, you will need to reconnect to your Wi-Fi network again; you will be asked for the password.)

    How to perform a Network Reset on Windows 11

    1. Open Settings
    - Press Windows + I
    or
    - Click the Start button → Settings

    2. Go to Network
    - Click on “Network & Internet”

    3. Open advanced settings
    - Scroll down
    - Click on “Advanced network settings”

    4. Find the reset option
    - At the bottom, click “Network reset”

    5. Run it
    - Click “Reset now”
    - Confirm

    6. Restart

    7. Windows will prompt you to restart (or will do it automatically after a few minutes)

    8. Reconnect in your wifi network with the password and run the game.

schpeikodelix's avatar
schpeikodelix
Rising Ace
1 month ago

Does it turn off your Wifi? What Wifi-Card / Wifi-USB Plug do you have?

twentyten1225's avatar
twentyten1225
Seasoned Novice
1 month ago

Yes, it will return to normal if you close the game process in time. However, if you let the process run continuously, the network card will crash and become unable to connect to or recognize any network, requiring a restart.

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