Game settings reset and introduction cinematic plays everytime I launch the game

Question

Hi Everybody,After the latest update, Battlefield 2042 resets completely every time I close and reopen it.I am facing two main issues:Every launch forces me to watch the introduction and play the prologue match against AI. None of my main settings save.When joining customized Portal servers, I have to re-configure everything (like mouse binding / graphic settings and so on) from scratch every single time.It seems the game is unable to save or write any configuration files to my Documents folder

issues2042 · Answer

Small update: everytime i click on play button on EA I faced the attached erros with code EC:10607, I think thisis the point?

ea_lunardustcat · Answer

Hi, thanks for reaching out. This error appears to have several possible causes. I’ve gathered a few workarounds below that may be worth trying:

Some players found that their PC or security settings were blocking certain EA app/game actions. In those cases, manually allowing the app fixed the issue.
Try adding the game folder to the exclusions list in Windows Defender and your antivirus software.

FIXED EC:10607 &amp;amp; Error: 6 (unable to load cloud save or create a new save) | EA Forums - 13148828

Problem with battlefield 1 and 5 EC:10607 | EA Forums - 6840334

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Game settings reset and introduction cinematic plays everytime I launch the game

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