That's the thing though, Epic can update EAC completely separately from the games that use it. Basically, when that EAC splash screen is shown, it checks Epic's servers to see if there's a newer version of EAC every time. There's no versioning information attached to the executables, so it's kinda difficult to keep track of exactly when it gets an update.
I've been able to play BF42 for a couple of hours with the fix I mentioned but it's incredible temperamental. Sometimes it just crashes my PC completely. I just left BF42 alone and returned to BF5 until EAC is fixed.
Community ManagerHey there. Yeah, it started I think on Monday for me. At first, I thought It was BF42-related but realised none of the EAC-protected games was working (I tested Rust and Arc)
After a bit of googling I saw Lost Ark (also uses EAC) forums were filled with people who are having similar problems.
From what I gathered this seems to be affecting mostly people who have high end AMD CPUs (I have 5900X - RTX 3090) although I might be wrong on this.
Community ManagerHey @EA_Leeuw You're right to assume I've already tried that. Other than Steam, I've reinstalled everything else at least 10 times. I've also tried everything under the EAC's troubleshooting page at least a dozen times.
As I said, I can get BF2042 to run about 80% of the time after moving it to my system drive. However, when I quit the game, it freezes Steam and Origin ThinClient. If I try to kill them from the task manager, I get a "you're not authorised to do this" message. This suggests it's EAC's doing, considering neither Origin nor Steam runs with kernel-level privilege and can't prevent Windows from killing them.
You can google "lost ark eac 10110" or "battlefield EAC 10110" and see the other people who're experiencing this issue.
@EA_LeeuwHey. thanks for joining this thread!
Yes, the issue showed up on 12th of July as I've started the game around 8 PM EEST. I have played the game in the same day during the morning and it worked just fine.
As stated, out of the blue, I get EAC errors.
The behavior spotted is as follows:
- I run the game via STEAM
- Origin starts and then disappears as usual now that it's running
- EAC shows up loading the blue bar to the end.
- PC freezes ~1 second after the bar gets to the very ended (fully loaded)
- EAC screen stays there for ~15 seconds and I get the generic error that the it failed launching the game with error code 10011 and if I close that the EAC screen shows the message "Failed to start the game 🏈"
As mentioned I've tried the options above and also moving the game files but I'm pretty sure that won't fix the EAC problem ^^
I will try right now to simply delete everything (all games and game launchers) on my pc and reinstall steam + origin with the games I still do play just to make sure there is nothing wrong in anything that involves game/game launchers
If anything else is left for me to try or more info is needed from my side please let me know as I will be providing everything within my powers.
Thank you!
*Edit - If I try to run the game from the game files using BF2042.exe launcher or the other one via EAC, it still fails and freezes my PC (steam, file explorer, task manager). After getting rid of the freezes, my pc starts running slow with random stutters or longer loading times for different actions until I restart my PC.
*Update*
I have reinstalled everything as mentioned above with no success.
Tomorrow I will go as far as reinstalling my windows and wiping everything from my drives to start from a complete 0 before I can take into consideration even hardware problems that appeared out of nowhere (would be weird as anything else works perfectly) (I'm playing around 9-10 other games with no issues)
I think it should be worth a try to check games that use EAC to see if those can be launched (for example fall guys). Will give it a try and be back with an update.
*Update #2*
I have tried launching Fallguys and I get the same error and same behavior. I'm pretty sure that even if I fully clean my pc I won't get anywhere but I'm surprised to be the only one or between the few affected out of the blue.
As I spoke with a few other people and friends they suggested that the problem is on the EAC side even if I'm the only one affected from the group. I have sent them a support ticket but the wait time is pretty long until I get a sign from them. All I can hope for is a new update/patch from EAC for their service and be lucky to get back into the game. Until then I will sadly have to accept that I can't play the game until it simply works again xD...
Hey @samyhd , please read the rest of this thread. You're by no means the only one. Just pick any random game that uses EAC and google for that game's name + EAC error 10110. You'll see plenty of people who are having the same issue. I'm pretty sure a lot more people are thinking this is a hardware error and they aren't even looking for a solution in forums.
Again, please try moving the game to a different drive. If possible the same drive where you have your Windows installed. I know this sounds unlikely but I can literally reproduce the error 10110 with 100% accuracy by moving the game away from the disk that contains EAC's executable(i.e where the Program Files is.
