Forum Discussion
EA_Illium
EA Staff (Retired)
4 years agoHi @Chicano-209 Can you try the following steps?
- Connection and Advance Connection Guides
- Check your Modem/router settings for anything that might block network traffic
- Get your NAT Type to type 1
4 years ago
@EA_Illium Thank you for the reply. I play on a wired connection with my PS5 console plugged directly into my wifi router. I doubled check my router's setting and everything seems fine, I also changed the NAT to type 1 but the issue is still there. Also to add, the issue itself has gotten worse and now I can't join any solo or portal matches so I'm unable to play the game at all. The same black screen pops up then I'm booted back to the menu as before.
- EA_Illium4 years ago
EA Staff (Retired)
@Chicano-209 Thanks for the update on this sharing it with the team. To check does this seem to happen in any one mode more or less than the others?
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