Purchased character skins in Battlefield 2042 and did not receive

Hey Lakotah95​, 

Sorry to hear that you haven't received the items you've purchased yet.

Are the skins appearing under Collections > Characters > Customize? Please take a look at the troubleshooting steps on this page for more suggestions.

I'm afraid we can't support account-related requests here on the forums. If it's been over 24 hours since you purchased the skins, please reach out to our live support team using the Contact Us button at the bottom of that page. Once you're redirected, you'll see the option to chat with an advisor. If you're receiving pushback from the NextStep bot, please use this web form instead. The team there will be able to take a look at your account to see what might be going on. Thanks!