EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: I can’t enter new game
@hammadg Is this happening in Portal or which game modes?
Forum Discussion
8 Replies
Happen in all game modes usually
FYI i never played other than conquest mode untill now due to this problem
- @EA_Illium its happening in every game mode for me. Nada. Not one game will launch since I have been trying. 56 minutes.
exactly
EA_Illium@hammadg @locked_n_cocked Which platform(s) are you both playing on?
- EA_Illium
@hammadg could you try going through our Advanced connecting troubleshooting guide to see if this continues?
- EA_Illium
Hi @hammadg Can you try going through the following?
- Clear your PS4's cache:
- The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console.
- Press and hold the PlayStation button on your controller.
- Select "Turn Off PS4".
- Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
- Restart the PlayStation 4.
- Check for updates
- Advanced connecting troubleshooting
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Clear your PS4's cache:
