Forum Discussion
6 Replies
- ElectricFgtr11 months agoNew Novice
@AntiCheatWardcan't seem to find dump files in the game folder, probably because of the reinstall, but I do have minidump enabled and the .dmp files made by Windows.
To sum it up, starting recently, I have experienced these kind of crashes that did not happen before:
- Crash to desktop with no error codes (most frequent, accompained by eaanticheat service related events in Windows event viewer, either error or load/unload)
- Crash to desktop with dialog for "DXGI_ERROR_DEVICE_REMOVED" (screenshot attached)
- Crash with BSOD for either MEMORY_MANAGEMENT or eaanticheat crashing (analyzed minidump files attached)
What I tried so far:
- Turn Memory integrity ON/OFF (currently ON)
- Applied OS updates (August updates from Windows stable channel)
- Updated AMD chipset drivers to latest
- Made sure no BIOS updates are available (already on latest version)
- Reinstalled Nvidia GPU drivers (simple reinstall via GFE) (already on latest version)
- Updated all Ethernet and Wifi drivers
- Reinstalled game from scratch
- AntiCheatWard11 months ago
EA Anticheat Team
@ElectricFgtr Can you send me the full mini dump files? - ElectricFgtr11 months agoNew Novice@AntiCheatWard I just sent the link over DM. Could not upload here in forum due to file restrictions
- Rokebo7311 months agoSeasoned Ace
@ElectricFgtr Disable page file, delete pagefile.sys.
Then open command prompt as ADMIN and (keep an eye at it to see if any error get fixed) enter:
Checkdsk /f/ r
Reboot system, dont cancel checkdsk during boot, let it run, could take some time.
Checkdsk done, and fully booted enable pagefile again, test game.Pafefile will be regenerated !
CheersDisable pagefile:
- Open System Properties by right-clicking on This PC or My Computer on your desktop, and selecting Properties.
- Navigate to “Advanced system settings” and click on the “Settings…” button in the Performance section.
- In the Performance Options window, go to the Advanced tab and click on “Change…” under Virtual Memory.
- Uncheck “Automatically manage paging file size for all drives”.
- Select the system drive with the large pagefile.sys, choose “No paging file,” and then press Set.
- AntiCheatWard11 months ago
EA Anticheat Team
@ElectricFgtr Thanks, this was helpful. I'll follow up after our next update to check in if it's any better. - ElectricFgtr11 months agoNew Novice
@Rokebo73 I ran chkdsk on both C drive (OS) and D drive (where the pagefile was), even tried running the game while pagefile was completely disabled, still getting random crashes.
I figured I could check the RAM as well due to the memory related error and ran a few instances of Windows Memory Diagnostics, everything seems good.
Not sure what else to check now.
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@AntiCheatWard Thank you! I hope to be able to play smoothly again soon haha. My latest crash was again followed by a BSOD. This time the code was "KERNEL_APC_PENDING_DURING_EXIT", which is something I already stumbled upon a few months ago when playing around with Core Isolation > Memory integrity due to this post I found on here.
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