Forum Discussion

Re: Memory Management BSOD

@ElectricFgtr Do you have any .dmp files in your game folder or in c:/windows/minidump?

I just checked our data for the past week and don't see any crashes uploaded for the account you're posting from.

6 Replies

  • ElectricFgtr's avatar
    ElectricFgtr
    New Novice
    11 months ago

    @AntiCheatWardcan't seem to find dump files in the game folder, probably because of the reinstall, but I do have minidump enabled and the .dmp files made by Windows.

    To sum it up, starting recently, I have experienced these kind of crashes that did not happen before:

    - Crash to desktop with no error codes (most frequent, accompained by eaanticheat service related events in Windows event viewer, either error or load/unload)

    - Crash to desktop with dialog for "DXGI_ERROR_DEVICE_REMOVED" (screenshot attached)

    - Crash with BSOD for either MEMORY_MANAGEMENT or eaanticheat crashing (analyzed minidump files attached)

    What I tried so far:

    - Turn Memory integrity ON/OFF (currently ON)

    - Applied OS updates (August updates from Windows stable channel)

    - Updated AMD chipset drivers to latest

    - Made sure no BIOS updates are available (already on latest version)

    - Reinstalled Nvidia GPU drivers (simple reinstall via GFE) (already on latest version)

    - Updated all Ethernet and Wifi drivers

    - Reinstalled game from scratch

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    11 months ago

    @ElectricFgtr  Disable page file, delete pagefile.sys.
    Then open command prompt as ADMIN and (keep an eye at it to see if any error get fixed) enter:
    Checkdsk /f/ r

    Reboot system, dont cancel checkdsk during boot, let it run, could take some time.
    Checkdsk done, and fully booted enable pagefile again, test game.

    Pafefile will be regenerated !

    Cheers

    Disable pagefile:

    • Open System Properties by right-clicking on This PC or My Computer on your desktop, and selecting Properties.
    • Navigate to “Advanced system settings” and click on the “Settings…” button in the Performance section.
    • In the Performance Options window, go to the Advanced tab and click on “Change…” under Virtual Memory.
    • Uncheck “Automatically manage paging file size for all drives”.
    • Select the system drive with the large pagefile.sys, choose “No paging file,” and then press Set.
  • ElectricFgtr's avatar
    ElectricFgtr
    New Novice
    11 months ago

    @Rokebo73  I ran chkdsk on both C drive (OS) and D drive (where the pagefile was), even tried running the game while pagefile was completely disabled, still getting random crashes.

    I figured I could check the RAM as well due to the memory related error and ran a few instances of Windows Memory Diagnostics, everything seems good.

    Not sure what else to check now.

    ---

    @AntiCheatWard  Thank you! I hope to be able to play smoothly again soon haha. My latest crash was again followed by a BSOD. This time the code was "KERNEL_APC_PENDING_DURING_EXIT", which is something I already stumbled upon a few months ago when playing around with Core Isolation > Memory integrity due to this post  I found on here.

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