Specialist Mastery Progression Stuck/Bug
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce RTX 1080
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Angel Specialist Mastery Progression stuck at Mastery 29 (100/100 Revives and Resupplies to teammates)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Investigating the issue.
What happens when the bug occurs? No Progression on specialist
What should be happening instead? Progress normally.
I spoke with Patrick of EA HELP (via Live Chat) and guided me on some troubleshooting.
Here are the steps:
1) Please check that both BF 2042, Origin, EA Desktop, and your PC are up to date.
2) If possible, try using a hard-wired (Ethernet/LAN) internet connection on your PC.
3) Please try repairing BF 2042: (http://bit.ly/OriginGameRepair…)
4) Please save and close BF 2042 and Exit Origin/EA Desktop(click Origin/three horizontal bars > Exit at the top) and then clear the Origin cache (http://bit.ly/EA_Clear_Cache) and
5) Please make sure that BF 2042, EA Desktop, and Origin are allowed through the firewall and antivirus: (https://help.ea.com/en/help/origin/origin/programs-that-may-cause-conflicts-with-origin/…).
6) Please try cold booting the router. First, save and close any program or work you do not want to be lost on your devices connected to the network. Then, please unplug the router and modem from the back for at least two minutes and then plug back in and reconnect devices as needed.
7) Try restarting the PC: First, save and close any program or work you do not want to be lost on your PC and then restart.
All this has been done, down to the last letter.
One last step was also tested.
8) One of the only other steps I can think of to eliminate this possibly being a local client-side issue would be testing the game on a new local admin. Here's a Microsoft Support Article: (https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d…) that covers creating a new local admin user. Can you please follow those steps, install Origin (https://origin.com/usa/en-us/store/download…) and BF 2042, and test this out? Please let me know if this makes a difference. If this does not help, I believe our only recourse would be to have you bug report this.
This has also been done. I played a Conquest 128 - Multiplayer in the new User and Progression is still stuck. EA HELP - Patrick was more than patient and helpful in trying to troubleshoot the problem. Since all this has been tested and done without a result. Please "MeToo" or Upvote this if you are experiencing this or any similar issue so it can be seen by the EA Team and hopefully be resolved ASAP.
Thank you.
P.S: Progression stuck happened about 3 weeks ago and still persists. Update #3 & #3.1 didn't fix it.
