Trial expire but I own the game

Product: Battlefield 2042
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Start game menu just logging in
Please select your region North America
On which server did this happen? Didnt even get into one
When did this happen? (dd.mm.yy hh:mm) 14.11.21.11.10
Summarize your bug A 10 trial has ended thing pop up when I try to get into the game even though I bought the game, I did play the trial before buying and it did end but I decided to buy it and now I cant even get into the game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No clue
What happens when the bug occurs? A your 10-Trial has ended with a error code
What should be happening instead? Go the main page of the game

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Error code 1:4688822970:19570018040