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67 Replies
20 hours of "playtime" voiding my Steam refund yet I've never made it past this screen.
My internet is fine. Other games work. This is not a PEBCAC error. I don't know what to do.
- crinrict4 years agoHero+@B0TJU4N I moved your post to the Battlefield forum
People here can help you better than in the Sims forum :D Thank you
- EA_Leeuw4 years ago
Community Manager
Hey @B0TJU4N,
On which platform are you playing the game? Is this Origin or Steam PC, PlayStation or Xbox? And if it's a console, which generation? Im bought the game on steam, so im on PC
- @EA_Leeuw I bought the game on steam so PC
- EA_Leeuw4 years ago
Community Manager
@B0TJU4N, and was this a purchase directly from the Steam store? Or from a 3rd party website? - EA_Leeuw4 years ago
Community Manager
- @EA_Leeuw Directly from the store, but i bought it pre-launch on the 12th of November
- @EA_Leeuw Yes. Thank you so much for the reply. I bought on Steam. I played the beta ok on Steam with no problems. I bought the Gold Edition on Steam because I enjoyed the game so much and wanted Early Access.
I've tried Running Steam and Origin as Administrator. Any other thoughts on what I should do?
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