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@itsYins @B0TJU4N , alright I merged both threads real quick. Somewhat handier to keep everything in one place. 🙂
Because I continue with possible troubleshooting steps, I would like to ask you some questions:
- Are you able to play other EA games via Steam as normal? (You can try it with Apex Legends, for example, this is free)
- When you login in Origin with the EA account that is connected to your Steam account, do you see BF2042 with a Steam logo?
- Do you have an antivirus installed? Of so, make an exclusion for BF2042, Origin and Steam or turn it off temporarily > boot-up the game to see if you can connect
- Can you please post a DxDiag of your system?
- EA_Leeuw4 years ago
Community Manager
@B0TJU4N, can you please post a DxDiag, as I asked in my post above? 🙂- EA_Leeuw4 years ago
Community Manager
@B0TJU4N, please see my previous post where I tag you both. 🙂
For both of you (@itsYins), before we go any further, can you please take a look at the following PC connectivity troubleshooting steps?
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
PC dedicated: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
I wonder if there's something in those steps that fixes the issue for you. If none of these steps do something for you, please let me know!
- 4 years ago
@EA_Leeuw Here is my DxDiag report
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