Forum Discussion
4 years ago
@EA_Leeuw Yeah I can play apex, and I tried turning off my antivirus and playing and it still wouldn't work. I was also playing bf5 yesterday and i could play with no problems.
EA_Leeuw
Community Manager
4 years ago@B0TJU4N, can you please post a DxDiag, as I asked in my post above? 🙂
- EA_Leeuw4 years ago
Community Manager
@B0TJU4N, please see my previous post where I tag you both. 🙂
For both of you (@itsYins), before we go any further, can you please take a look at the following PC connectivity troubleshooting steps?
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
PC dedicated: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
I wonder if there's something in those steps that fixes the issue for you. If none of these steps do something for you, please let me know!
- 4 years ago
@EA_Leeuw Here is my DxDiag report
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