Solved
"Unable to load persistence data" - Season 5
Hello, I am on PS4 and after the start of week two of season 5, I am no longer able to access the game. It prompts with the error listed in the title. This happened at the beginning of season 4 as we...
Accepting as solution for visibility purposes only.
Hi all,
We are going to filter the replies from now on.
If you are on the AT&T network, please post in this thread: AT&T network - "Unable to load persistence data" - Season 5.
If you are not on the AT&T network, please continue in this thread.
Thank you.
General network troubleshooting steps:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Please follow the link(s) below to perform platform-specific troubleshooting:
- PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
- PlayStation: https://www.playstation.com/support/connectivity/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
Our number one tip is to connect your console or PC via an ethernet cable to your modem/router.
