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DuctCommander's avatar
4 years ago

UNKOWN ERROR // 2:2600J - Game crashes PC

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce RTX 3080 MASTER 10G AMD Ryzen 7 5800X 8-Core Processor
Enter RAM memory size in GB 64 GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Happens on intial loading / boat scene
Please select your region North America
On which server did this happen? NA
When did this happen? (dd.mm.yy hh:mm) 11.13.21 04:30
Summarize your bug The game crashes 100% of the time while in the loading screen or main menu I am getting and error message as soon as the game opens: ERROR UNKOWN ERROR // 2:2600J
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Buy a brand new beefy PC that is way above the sys reqs -- 2. Spend $100+ on steam to purchase the game -- 3. Repair the game, uninstall, clear all caches / temp files for any related app (Origin, EA desktop app, steam) -- 4. Clean reboot -- 5. Reinstall latest correct driver -- 6. Turn off all overlays -- 7. Reinstall game -- 8. Enable windowed - borderless (doesnt work either way) -- 9. Turn down the graphics in attempt to prevent crashing due to hardware issues (even though the PC is a beast) -- 10. Launch the game -- 11. Get same unknown error on the loading / boat scene = UNKNOWN ERROR // 2:2600J -- 12. Get into main menu -- 13. Try to join game -- 14. Raise hopes --15. PC crashes -- 16. Repeat all day long -- 17. Type 17 lines of messages for support to recreate the bug
What happens when the bug occurs? 10. Launch the game 11. Get unknown error on the loading / boat scene = UNKNOWN ERROR // 2:2600J 12. Get into main menu 13. Try to join game 14. Raise hopes 15. PC crashes
What should be happening instead? Fun

See attached screenshots

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