Forum Discussion

LANjragon's avatar
4 years ago
Solved

[XSX] BF2042 won't install, update, or launch

Xbox Series X here. When I insert the BF2042 for XSX disc, I get a popup saying a 24 GB update is necessary to play the game. When I tap Update, the dialog disappears and nothing else happens. The BF2042 tile disappears from the XSX UI and no update is queued. This renders the game unplayable.

I have enough internal space for the game so I know it's not a storage issue.

Any ideas?

  • @EA_LeeuwConsole is fully up to date. Other games install, run, and update just fine.

    UPDATE: I figured it out. The problem is that whenever X/S Enhanced games are installed to an X/S console with an external drive set as the default installation location, the installation silently fails as described. To fix the issue:

    1. If the game tile is present in My Games & Apps, select it and uninstall it completely
    2. Eject the game disc
    3. Enter Settings -> System -> Storage
    4. Set the internal or expansion SSD as the default installation location
    5. Insert the game disc. Installation should start
    6. When installation is complete, launch the game. This should produce an update prompt.
    7. Tap Update
    8. The game update should download and install normally
    9. When the update is complete, the game should be playable normally

12 Replies

  • ryd21's avatar
    ryd21
    4 years ago

    Yup. Mine wouldn't install at all, I bought a physical copy on Sunday. Then I installed the disc in offline mode. Then when I try to play it says this game needs an update but we can't get it at the moment.

    How useful! I've contacted EA twice and each time they've said it's a known issue and they are working on it and that I could find updates on progress on EA's twitter. There is no mention of it anywhere!

    Very frustrating, I might just have to return it to the shop


  • @ryd21 wrote:

    Yup. Mine wouldn't install at all, I bought a physical copy on Sunday. Then I installed the disc in offline mode. Then when I try to play it says this game needs an update but we can't get it at the moment.

    How useful! I've contacted EA twice and each time they've said it's a known issue and they are working on it and that I could find updates on progress on EA's twitter. There is no mention of it anywhere!

    Very frustrating, I might just have to return it to the shop


    "Known issue" is pretty helpful. At least we know it's not an Xbox problem.

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.13,764 PostsLatest Activity: 4 years ago