You make a valid point and I understand what you're saying.
Unfortunately, it does get tiresome seeing people complain about every little thing that doesn't go their way in video games.
I certainly don't believe they went back on their word because they have your money. There's alot of projects they're working on and they can't all be addressed at the same time
For example, I read a post from someone (no names) who was mad at EA cause they couldn't create an XP farm server.
Sometimes, the constant complaining gets too much. The reality is, they're never going to satisfy every single person who complains here.