Help! Wrongful ban on gxytk369, no explanation from EA
My EA account gxytk369 was mistakenly banned with no penalty record
Hi everyone and EA Support,
I’m writing to seek help for my account ban issue.
My EA ID is gxytk369, registered email is [edit: email address removed]. My account was banned in March 2026, and I still cannot get it unbanned.
I want to make it clear that I have never cheated in any EA game, including Battlefield 6. My KD ratio is less than 1, so there is no reason for me to use cheats. I have always been a loyal player who strictly follows the game rules.
The confusing part is that I haven’t played Battlefield 6 for a long time before the ban, and there is no historical penalty record for my account on EA Help at all. I have no idea why this ban happened.
I’ve tried to contact support but haven’t got a clear reply yet. I really hope the EA team can look into my case, re-review my account activity, and lift this wrongful ban. I’m happy to provide any information needed to prove my innocence.
Thank you all for reading.
Hey gxytk369,
Unfortunately we can't help with bans here on the forunms. If you've already reached out to our terms of service team, I'm afraid that I can only ask for patience until they get back to you. You'll receive an email with the outcome of their investigation into your case.
