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9 Replies

  • LycanGears's avatar
    LycanGears
    Seasoned Rookie
    5 months ago

    EA App Phantom Edition owner here.

    No compensation received to date despite the numerous EA Cases opened and useless EA chat support replies to fix nothing.

  • Krronix's avatar
    Krronix
    Seasoned Newcomer
    5 months ago

    I did not receive the compensation either seems it was just a PR stunt....

  • SKYR1DER_8's avatar
    SKYR1DER_8
    Seasoned Newcomer
    5 months ago

    I pre-ordered as well through the EA app and I still see no signs of the compensation. I made multiple cases and yet zero responses from them. 

  • There is something realy weird about this compensation. I did not recieve any compensation, today i finally recieved an email about the compensation and it should be in my inbox. BUT nothing in my inbox (ingame). I contact EA Hellp Chat (again) , and the advisor told me this rollout was already done, and everyone who did not recieve compensation is not eligible to recieve any ?

    Hi Rokebo,

    The EA app issue that stopped players from accessing Battlefield 6 has been fixed. Thanks for your patience while we worked on it.

    Anyone impacted by this issue should now have rewards in their inbox. Impacted players got: 

    • 12 Hardware
    • 12 Career 60-minute Boosters
    • full access to a Season 1 Battle Pass. 

    If you bought the Phantom Edition, you’ll get Season 2’s full Battle Pass. 

    To check your inbox, select the EA logo in the bottom-right of the main menu, then choose the Inbox tab. 

    You’ll find everything but your Battle Pass in your inbox. You don’t need to do anything to access your Battle Pass—it’ll become available when your Season launches.

    Our advisors can’t give additional details or any in-game items relating to this outage. 

    Follow @Battlefield for more updates: url deleted , else i got not post this message!!!!!

    Thanks,

    EA Help

    So nothing visible at my booste menu and also no message in my ingame inbox?
    But people who refunded money from EA during this EA APP OUTAGE , and did goto to Steam and did buy BF6 at Steam did got compansation?!
    What is going on here ?
    Anyone else with this similair situation/issue ?

  • SKYR1DER_8's avatar
    SKYR1DER_8
    Seasoned Newcomer
    5 months ago

    Yes, I sent them four messages and got no response. I have yet to see anything in my inbox. Its really upsetting that the ones who stayed loyal and waited it out are the ones that got screwed over. 

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