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snugglemuffinman's avatar
snugglemuffinman
Seasoned Newcomer
4 months ago

My BF6 keeps crashing on ps5 for no reason I need help

I’ve tried literally everything I can try I’ve redownloaded the game 3 times I’ve refreshed my PlayStation in all the ways I can find online Ive run out of ideas on what to try to sort this as there’s no reason why it should keep on crashing 

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. What is happening when BF6 crashes? Are you getting an error message?

  • snugglemuffinman's avatar
    snugglemuffinman
    Seasoned Newcomer
    4 months ago

    When it crashes it takes me completely out of the game and onto the screen where it askes if you want to report the issue or not with the video footage attached 

  • snugglemuffinman's avatar
    snugglemuffinman
    Seasoned Newcomer
    4 months ago

    I get the error code CE-108255-1. I have deleted and re installed the game several times I have restored the license of the game and Rebuild the database of my ps5 but nothing I do seems to fix or even lessen the problem I’m having 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    That's an error coming from your console. Please contact Sony support so they can troubleshoot it. Thanks!

  • snugglemuffinman's avatar
    snugglemuffinman
    Seasoned Newcomer
    4 months ago

    It’s not a console issue though as the crashing only happens when trying to play battlefield 6 no other game has this issue happen for me 

  • creepnpeep's avatar
    creepnpeep
    Seasoned Ace
    4 months ago

    Thought I’d chime in on this..

    My PS5 Pro hard crashed while playing BF6 the other night.

    Froze completely. Screen froze and I had a continue audio tone coming out my home theatre speakers.

    Never had this with any other game or any of my other PS5’s.

    Just BF6.

    Also, the audio cut out completely on a seperate occasion the other night.

    Closed BF6, booted another game and had no issues. Audio was all good.

    Whatever is going on with BF6, it is clearly not an optimised game. 
    In fact, BF6 is more of a hardware concern if I’m honest.

    I don’t appreciate my expensive hardware (Oled, home cinema setup, PS5 Pro) being subjected to hard crashes. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    If I hear of any possible resolutions for this, I'll provide an update. Otherwise, I still recommend contacting Sony support since this is not an error coming from BF6.

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