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DannVn11's avatar
DannVn11
New Traveler
5 days ago

0:89001S:16C:-13561655840 error still not solved

It’s been for more than a month, that many of us are dealing with this same code. Will anybody finally pay attention on it, or atleast comunicate with us?!

Still same after season 5 update!

Console PS5 : name DannVn11

Europe

already tried: Reset of the console, reset of the router, reinstalling the game, license reset, deletening the cookies, disconnect the login for PS from EA page.

The issue appears while loging into EA servers, so the problem is on servers, because it does not depend on location, internet provider or anything else, there are many people that have the game on PC or Xbox with the same issue. I already talked with someone with the same issue that has uninstalled the EA client and again installed it at it solved his issue on PC, but on PS I am not able to do this..!

please can someone start to dealing with it? We bought your game for the full price and we are not able to play the game anymore!!!

5 Replies

  • Spastesaurier's avatar
    Spastesaurier
    Rising Rookie
    43 seconds ago

    Hello,

    many people and myself have been getting this error for close to 50 days. It is a server issue because i do not get the error on my second account on the same pc and same network using the same installation of bf6 ( i tested it during free trial). 

    Do you know if the issue is being investigated?Unfortunately we still have not gotten reliable information about what this error means or wether it is being worked on

  • Abduln21's avatar
    Abduln21
    Newcomer
    6 hours ago

    Im getting similar errors 0:85009S and 0:85011S. I was playing this morning just fine without any issues and an update rolled through and now I cant even play. Boots me out to the main menu and gives me an error

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    We're not aware of an issue with the servers currently, but are always monitoring for any.

    Does your connection happen to be IPv6? If it is, try changing it to IPv4. You may need your ISP to do this if you don't have admin access to your router.

  • DannVn11's avatar
    DannVn11
    New Traveler
    12 hours ago

    Hello,

    yes i tried already, the live chat support knows this issue, but they don’t have any solution, i tried many steps that are useless, even deleting the cache from Console, that is not connection problem or our internet problem, but it is issue with servers.

    But thanks for advice.

     

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