Forum Discussion

6 Replies

  • 0971pink's avatar
    0971pink
    Rising Novice
    24 days ago

    I filed an appeal on April 28th and still haven't gotten any response. Is this how you treat a veteran player with over 1,000 hours of playtime across the entire Battlefield franchise?

    I have never used any cheating software. I suspect the ban was triggered simply because I used a VPN. I swear on my life: if I ever used cheats, I would accept any terrible consequence. Please do not break the heart of a long-time fan.

    Since the launch of Battlefield 6, I have always followed all community rules. I never took part in bot farming for XP. All my ranks and weapon proficiency were earned legitimately through normal gameplay, and my KD ratio is completely reasonable. I truly love this game and want nothing more than a fair gaming environment.

    What's more, I was at work the day I received the penalty and did not even log into Battlefield 6 at all. I sincerely ask you to review my case carefully. My appeal case number is #243829772.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    24 days ago

    0971pink​ 

    Please post only in English here. 

    Ban appeals are not handled via the forums. Please allow more time for your current ban appeal to be attended to. Thank you. EA_Barry.

  • 0971pink's avatar
    0971pink
    Rising Novice
    17 days ago

    Because the review staff haven't replied to me for over a month thank you

  • 0971pink's avatar
    0971pink
    Rising Novice
    17 days ago

    Can you help me contact the personnel in charge of review appeals to handle my case? I swear I have never used any game cheating software. According to my current understanding of the punishment rules, the only possibilities are that using a VPN node for acceleration caused a misjudgment as a shared account, or that my node IP had a cheater. However, we Chinese players can only use VPN accelerators to play online. Thank you, great General Manager. This is my case number #243829772.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    15 days ago

    0971pink​ 

    As it has been a long time, you can request a status update on your appeal by contacting an EA Advisor as follows:

    EA Help

    Thank you. EA_Barry.

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