Forum Discussion

itsvost

New Traveler

7 days ago

Solved

Battle Royale Ranked - Rank reset after Season 4 start

Ranked play RP reset to Rookie 1 (0 RP) instead of Gold 1 (5100 RP). Still got my top 250 rewards thought.

Should have been reset to Gold 1 like everyone else. Bug is knowned and acknoledge - please proceed with a fix ASAP.

RP gained as a rookie (+- 1.5k RP) should be added to my total (5100 + 1500 total RP).

Can't play with anyone now because of the ranked squad limit.

[CM edit: title]

progress issue

redsec

steam

EA_LunardustCat
5 hours ago
Hi everyone,

We have identified and resolved the issue which caused some players to have their Battle Royale rank reset at the start of Season 4. Additionally, we have added the missing Rank Points to affected players where their current progression was still below the appropriate rank. Players who had already progressed back to or beyond the rank they should have started at did not receive additional Rank Points.

The correction will be applied the next time affected players log in.

15 Replies

Dragonewyn
Seasoned Novice
7 days ago
Hi EA,
I never got my expected Gold 1 rank as Master V, instead I got no rank points. You can see that I got the rewards and Final RP registered correct in the image.

Please let me know if there is a fix to this, as I suddenly can't play with my friends anymore who got the G1 rank.
Bug: No starting rank points

Expected outcome: Should have got Gold 1 rank (around 5100 rank points)
Superbiers
New Spectator
7 days ago
Same Problem here
snajperog1000
New Spectator
7 days ago
Same for me
Game Steam nickname: Snajper_OG
EA: julerose23
Ruwra_JPN
New Spectator
7 days ago
Same problem
Master5→Unranked(Rookie1)
EA : Ruwra_JPN
Cyplenkovv
New Spectator
7 days ago
Same problem
Ea: Cyplenkovv
itsvost
New Traveler
7 days ago
same problem:
EA: itsVosT
Now having 1.5kRP is bronze, will that RP be added to the 5100RP I should have when this bug is fixed?
EA_LunardustCat
Community Manager
7 days ago
Hi there,

We are investigating reports from players who have had their Battle Royale rank reset after logging in at the start of Season 4. We will provide further updates as soon as possible. Thank you for your patience.
itsvost
New Traveler
7 days ago
it would be a simple fix: add 5100RP to anyone that had the fix. This way we get our RP back without losing the RP that we are currently gaining.
This is to keep integrity in the ranked leaderboard. If this is not fix, this is not fair. If we loose RP currently gained, this is not fair.
1amWheel
New Spectator
6 days ago
Any news? Or we just need to wait another update, probably in 2 weeks?
Diegoalfabhen92
New Spectator
6 days ago
Hi !
I started played ranked and got second place 160 rp and it didn’t count the rp points I know it’s not much but it completely ruin the experience ! Can you check please ?