I just got a ticket back after the 11 I sent in to send in error report screenshots, etc. And I'm provided this after 6 hrs of waiting, it's literally one step away from did you unplug it and plug it back in.....
From EA:
Hi there,
Thank you for contacting EA. I'm Takatiba and I hope you're doing good besides the issue you're experiencing.
I've understood that you're unable to launch the game. I completely understand your concern as an avid gamer myself and will definitely help you the best I can.
We'll help you perform some troubleshooting steps. Kindly visit the links below and go through the steps.
https://help.ea.com/en/articles/platforms/pc-graphics-troubleshooting
https://help.ea.com/en/articles/platforms/troubleshoot-vc-dll-errors-pc
https://help.ea.com/en/articles/technical-issues/clear-cache
https://help.ea.com/en/articles/platforms/pc-ea-anticheat/
Let us know if the issue persists.
Triggered
I've sent screenshots, reports, and more people are having this issue. It's like, here is your sign.
