Forum Discussion
I don't have a main game, and when i log into the game, it tells my account restricted
Hi imk148,
Sometimes, that implies that the account has been banned. If you wanted to check this, there's a webform in the guide below that will let you contact EA's Terms of Service team.
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
Alternatively, it may be worth making sure that all addons are installed, in case that's causing the issue.
- sparklesyy4 months agoSeasoned Newcomer
can u stop marking my and others post as solved ? when its clearly not solved im not banned and even an email confirmed it
- TwinkySmuggler064 months agoNewcomer
Hello Sparklesyy,
I had this same problem when I downloaded the game from the EA App. I fully deleted it from the EA App and downloaded it from Steam; it now works.