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Count_Dooku19's avatar
Count_Dooku19
Rising Novice
3 days ago

Battlefield 6 Wont Launch — EAAntiCheatService and 0xC0000005 Error

When I click Play on Steam, the BF6 splash screen shows up for a few seconds, then the game crashes with no logs or error message.

Checking Event Viewer, I see these two errors every time (sometimes just the second one):
EAAntiCheatService
Failed retrieving service path.
&
EAAntiCheatService
The game bf6.exe exited unexpectedly, exit code: 0xC0000005

Steps I have already tried:

  • Validated game files
  • Manually reinstalled EA AntiCheat
  • Fully reinstalled the game
  • Updated GPU drivers and BIOS
  • Added both bf6.exe and EAAntiCheatService.exe to Exploit Protection exceptions
  • Restored NVIDIA global settings to default
  • Turned off Smooth Motion and Variable Refresh Rate
  • Moved the game install to a different SSD
  • Tried launching with single-player only, still crashes
  • Tried the Storage Spaces fix (deleting any active storage pools under Settings > System > Storage > Advanced storage settings > Storage Spaces)
  • Tried launching the game with WIFI off
  • Turned off/on XMP
  • Turned off/on Overlays (Nvidia and Steam)

System Specs:
OS: Windows 11
CPU: AMD Ryzen 9 7950X3D
GPU: NVIDIA GeForce RTX 4090
RAM: 64 GB DDR5
Motherboard: ASUS ROG STRIX X670E-A GAMING WIFI (BIOS 3304, 09/19/2025)
Secure Boot: On
TPM 2.0: Enabled


At this point I am out of ideas. Has anyone else seen the same EAAntiCheatService failed retrieving service path error or crash code 0xC0000005?
Any known fix or workaround would be greatly appreciated.

anticheat
crashing
launching
pc
steam

10 Replies

  • ImToreos's avatar
    ImToreos
    Seasoned Newcomer
    24 hours ago

    Same issue here, i wouldn't hold my breath, EA has yet to even acknowledge the fact that this is an issue, 'nor is there any way to fix it.

    Used to be ways to force the anti-cheat to update but i cannot find anywhere to do so. Good luck getting into the game. Maybe some guru will have the answer i hope. For both of us.

  • Gom3s2's avatar
    Gom3s2
    Seasoned Newcomer
    22 hours ago

    Same here, I've tried everything too and so far nothing, EA said they are investigating and will soon provide a solution but I believe that not even they know why. Let's wait for a patch or some guru lol

  • -FOX-BigB055's avatar
    -FOX-BigB055
    New Novice
    19 hours ago

    I fixed this issue. Update your bios. I tried everything and once I updated the bios I have had no problems playing the game. I hope it works for you all. Good luck. 

  • Count_Dooku19's avatar
    Count_Dooku19
    Rising Novice
    18 hours ago

    I have tried updating my bios, unfortunately that did not work. Thank you though.

  • -FOX-BigB055's avatar
    -FOX-BigB055
    New Novice
    16 hours ago

    So lame. I spent at least 12-15 hours reinstalling, rebooting, changing settings and I was about to just get a refund. I hope you all get it working somehow. 

  • MDFRedBull's avatar
    MDFRedBull
    Seasoned Newcomer
    16 hours ago

    Possible Solution / Root Cause Identified - Cannot confirm as I refunded

    After extensive troubleshooting, the issue causing Battlefield 6 to crash at splash screen with error bf6.exe – 0xc0000604 has been possibly identified.

    - Root Cause

    The crash is triggered by EA Javelin AntiCheat (EAAntiCheatService) failing to initialize.
    On Windows 11 Insider Preview builds 24H2 and 25H2 (Build 26200.x and related), the service either:
    Remains stuck in START_PENDING, or
    Exits with Error 87 (The parameter is incorrect).
    No logs are created in C:\ProgramData\EA or C:\Program Files\EA\AC.
    This confirms an incompatibility between EA Javelin AntiCheat and newer Insider builds of Windows 11 (24H2 and 25H2).

    - Important Note

    This is not a player hardware issue.
    Secure Boot and TPM 2.0 confirmed enabled and working.
    Fresh Windows reinstall and game reinstalls tested (Steam + EA App).
    System Diagnostics Report shows no driver or OS errors.
    Other anticheat solutions (EAC, BattlEye, Vanguard) work fine on the same Windows builds.

    - Workarounds

    Roll back to the latest stable Windows build (23H2, Build 22631.x)
    This version is supported and Battlefield 6 should launch normally.
    Insider builds (24H2, 25H2) are not guaranteed compatible until EA updates Javelin.


    Stay on 24H2/25H2 and wait for an EA patch
    If you rely on Insider builds, you’ll need to wait for EA to update Javelin AntiCheat to support them.
    EA has not yet confirmed official support.

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