When I click Play on Steam, the BF6 splash screen shows up for a few seconds, then the game crashes with no logs or error message.Checking Event Viewer, I see these two errors every time (sometimes just the second one):EAAntiCheatServiceFailed retrieving service path.&EAAntiCheatServiceThe game bf6.exe exited unexpectedly, exit code: 0xC0000005Steps I have already tried:Validated game filesManually reinstalled EA AntiCheatFully reinstalled the gameUpdated GPU drivers and BIOSAdded both bf6.exe and EAAntiCheatService.exe to Exploit Protection exceptionsRestored NVIDIA global settings to defaultTurned off Smooth Motion and Variable Refresh RateMoved the game install to a different SSDTried launching with single-player only, still crashesTried the Storage Spaces fix (deleting any active storage pools under Settings > System > Storage > Advanced storage settings > Storage Spaces)Tried launching the game with WIFI offTurned off/on XMPTurned off/on Overlays (Nvidia and Steam)Redownloading/repairing DirectX and Microsoft Visual C++ Redistributable x86 and x64. System Specs:OS: Windows 11CPU: AMD Ryzen 9 7950X3DGPU: NVIDIA GeForce RTX 4090RAM: 64 GB DDR5Motherboard: ASUS ROG STRIX X670E-A GAMING WIFI (BIOS 3304, 09/19/2025)Secure Boot: OnTPM 2.0: EnabledAt this point I am out of ideas. Has anyone else seen the same EAAntiCheatService failed retrieving service path error or crash code 0xC0000005?Any known fix or workaround would be greatly appreciated.

Same issue here, i wouldn't hold my breath, EA has yet to even acknowledge the fact that this is an issue, 'nor is there any way to fix it.Used to be ways to force the anti-cheat to update but i cannot find anywhere to do so. Good luck getting into the game. Maybe some guru will have the answer i hope. For both of us.

Possible Solution / Root Cause Identified - Cannot confirm as I refundedAfter extensive troubleshooting, the issue causing Battlefield 6 to crash at splash screen with error bf6.exe – 0xc0000604 has been possibly identified.- Root CauseThe crash is triggered by EA Javelin AntiCheat (EAAntiCheatService) failing to initialize.On Windows 11 Insider Preview builds 24H2 and 25H2 (Build 26200.x and related), the service either:Remains stuck in START_PENDING, orExits with Error 87 (The parameter is incorrect).No logs are created in C:\ProgramData\EA or C:\Program Files\EA\AC.This confirms an incompatibility between EA Javelin AntiCheat and newer Insider builds of Windows 11 (24H2 and 25H2).- Important NoteThis is not a player hardware issue.Secure Boot and TPM 2.0 confirmed enabled and working.Fresh Windows reinstall and game reinstalls tested (Steam + EA App).System Diagnostics Report shows no driver or OS errors.Other anticheat solutions (EAC, BattlEye, Vanguard) work fine on the same Windows builds.- WorkaroundsRoll back to the latest stable Windows build (23H2, Build 22631.x)This version is supported and Battlefield 6 should launch normally.Insider builds (24H2, 25H2) are not guaranteed compatible until EA updates Javelin.Stay on 24H2/25H2 and wait for an EA patchIf you rely on Insider builds, you’ll need to wait for EA to update Javelin AntiCheat to support them.EA has not yet confirmed official support.

I have tried updating my bios, unfortunately that did not work. Thank you though.

Same problem. ->EAAntiCheatServiceThe game bf6.exe exited unexpectedly, exit code: 0xC0000005Problem occured after a forced Windows update. Been trying several solutions the whole evening and even with an extensive chatgpt guidance which led me Windows' rabbit holes i have never been in before...but....no joy...My Lenovo Legion laptop doesnt have much other software running besides Steam and I haved played through the whole BF6 single player game last weekend before the forced Windows update (of this evening).**bleep** today was my only evening I had a few hours to play. :(Hopefully there will be a fix soon.

Same here, I've tried everything too and so far nothing, EA said they are investigating and will soon provide a solution but I believe that not even they know why. Let's wait for a patch or some guru lol

Forum Discussion

Count_Dooku19

New Rookie

2 months ago

Battlefield 6 Wont Launch — EAAntiCheatService and 0xC0000005 Error

When I click Play on Steam, the BF6 splash screen shows up for a few seconds, then the game crashes with no logs or error message.

Checking Event Viewer, I see these two errors every time (sometimes just the second one):
EAAntiCheatService
Failed retrieving service path.
&
EAAntiCheatService
The game bf6.exe exited unexpectedly, exit code: 0xC0000005

Steps I have already tried:

Validated game files
Manually reinstalled EA AntiCheat
Fully reinstalled the game
Updated GPU drivers and BIOS
Added both bf6.exe and EAAntiCheatService.exe to Exploit Protection exceptions
Restored NVIDIA global settings to default
Turned off Smooth Motion and Variable Refresh Rate
Moved the game install to a different SSD
Tried launching with single-player only, still crashes
Tried the Storage Spaces fix (deleting any active storage pools under Settings > System > Storage > Advanced storage settings > Storage Spaces)
Tried launching the game with WIFI off
Turned off/on XMP
Turned off/on Overlays (Nvidia and Steam)
Redownloading/repairing DirectX and Microsoft Visual C++ Redistributable x86 and x64.

System Specs:
OS: Windows 11
CPU: AMD Ryzen 9 7950X3D
GPU: NVIDIA GeForce RTX 4090
RAM: 64 GB DDR5
Motherboard: ASUS ROG STRIX X670E-A GAMING WIFI (BIOS 3304, 09/19/2025)
Secure Boot: On
TPM 2.0: Enabled

At this point I am out of ideas. Has anyone else seen the same EAAntiCheatService failed retrieving service path error or crash code 0xC0000005?
Any known fix or workaround would be greatly appreciated.

22 Replies

ImToreos
Seasoned Newcomer
2 months ago
Same issue here, i wouldn't hold my breath, EA has yet to even acknowledge the fact that this is an issue, 'nor is there any way to fix it.

Used to be ways to force the anti-cheat to update but i cannot find anywhere to do so. Good luck getting into the game. Maybe some guru will have the answer i hope. For both of us.
Gom3s2
Seasoned Novice
2 months ago
Same here, I've tried everything too and so far nothing, EA said they are investigating and will soon provide a solution but I believe that not even they know why. Let's wait for a patch or some guru lol
-FOX-BigB055
New Novice
2 months ago
I fixed this issue. Update your bios. I tried everything and once I updated the bios I have had no problems playing the game. I hope it works for you all. Good luck.
Count_Dooku19
New Rookie
2 months ago
I have tried updating my bios, unfortunately that did not work. Thank you though.
-FOX-BigB055
New Novice
2 months ago
Is the same error being produced?
Gom3s2
Seasoned Novice
2 months ago
me too
Count_Dooku19
New Rookie
2 months ago
Yep, the same ones.
sk8chalif
Seasoned Scout
2 months ago
all of you have secureboot enable (on) and also (active)?
-FOX-BigB055
New Novice
2 months ago
So lame. I spent at least 12-15 hours reinstalling, rebooting, changing settings and I was about to just get a refund. I hope you all get it working somehow.
MDFRedBull
Rising Traveler
2 months ago
Possible Solution / Root Cause Identified - Cannot confirm as I refunded
After extensive troubleshooting, the issue causing Battlefield 6 to crash at splash screen with error bf6.exe – 0xc0000604 has been possibly identified.
- Root Cause
The crash is triggered by EA Javelin AntiCheat (EAAntiCheatService) failing to initialize.
On Windows 11 Insider Preview builds 24H2 and 25H2 (Build 26200.x and related), the service either:
Remains stuck in START_PENDING, or
Exits with Error 87 (The parameter is incorrect).
No logs are created in C:\ProgramData\EA or C:\Program Files\EA\AC.
This confirms an incompatibility between EA Javelin AntiCheat and newer Insider builds of Windows 11 (24H2 and 25H2).
- Important Note
This is not a player hardware issue.
Secure Boot and TPM 2.0 confirmed enabled and working.
Fresh Windows reinstall and game reinstalls tested (Steam + EA App).
System Diagnostics Report shows no driver or OS errors.
Other anticheat solutions (EAC, BattlEye, Vanguard) work fine on the same Windows builds.
- Workarounds
Roll back to the latest stable Windows build (23H2, Build 22631.x)
This version is supported and Battlefield 6 should launch normally.
Insider builds (24H2, 25H2) are not guaranteed compatible until EA updates Javelin.

Stay on 24H2/25H2 and wait for an EA patch
If you rely on Insider builds, you’ll need to wait for EA to update Javelin AntiCheat to support them.
EA has not yet confirmed official support.